Technical Content Developer II

Required Qualifications 

• 3+ years of experience developing technical or educational content 

• Strong written and verbal communication skills 

• Experience creating learning content for technical audiences (e.g., IT, software, cloud,networking, security, Artificial Intelligence) 

• Experience with authoring tools (e.g., Adobe, Articulate, Camtasia, Markdown, Git-based workflows) 

• Experience with AI content development tools for voice and video generation 

• Experience working with SMEs and cross-functional teams 

• Comfort working in fast-paced, agile environments 

Preferred Qualifications 

• Bachelor’s degree in graphic or digital design 

• Experience in a tech learning, training, or education company 

• Hands-on technical background (e.g., software development, IT operations, networking, cloud platforms) 

• Experience with API integration and process workflow development 

Want to learn more about the ATC? Check us out on our platform: https://www.wwt.com/corporate/who-we-are/overview#atc 

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $62,000.00 to $78,00.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.  

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:   

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program  

• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement   

• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement   

• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program   

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! 

#LI-EG1 

#LI-Remote 

Technical Content Developer II 

Why WWT? 

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. 

With nearly 12,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities. 

Want to work with highly motivated individuals on high-performance teams? Join WWT today! 

What is the ATC? 

Our Advanced Technology Center (ATC) is like no other testing and research lab. We call it an ecosystem that is front ended by our WWT Platform (Website). It's the place engineers and architects go for exclusive resources, guidance and tools. In the ATC, we provide Labs, Learning Paths, Cyber Range, Proof of Concepts, Lab Hosting Programs, and WWT Research. These offerings are meant for our Customers, Partners, and Internal Employees who need training and education on the latest and greatest solutions across all technology domains.    

Responsibilities:

• Design and develop technical learning content, including: 

• Online courses, modules, and learning paths 

• Videos, tutorials, and written technical guides 

• Translate complex technical topics into clear, learner-friendly content 

• Collaborate with SMEs to validate accuracy and relevance 

• Develop content creation standards and practices to improve efficiency 

• Update and maintain content to reflect evolving technologies and customer needs 

• Work with product and platform teams to ensure content integrates seamlessly into the learning experience 

• Incorporate learner feedback and analytics to continuously improve content quality 

• Ensure content meets accessibility, quality, and brand standards