Technical Business Analyst (Entry-Level)

Responsibilities

• Perform routine analysis using various techniques, including statistical analysis 
• Support data collection activities and work with clients to identify analytical requirements 
• Provide data interpretation and insights to support decision-making 
• Assist in developing or implementing systems to capture analytic information 
• Collaborate with project managers to support project timelines and milestones for upcoming deliverables 
• Research best practices and support the development of solutions and recommendations for clients 
• Contribute to written reports and documentation 
• Assist in requirements gathering using a variety of basic techniques 
• Document communications, key decisions, action items, and scope changes in a timely manner 
• Participate effectively within the team to achieve shared goals 
• Keep abreast of business, industry, and market information that may reveal business development opportunities 

Core Competencies

• Eliciting and Defining Requirements: Demonstrates awareness of stakeholders and assists in requirements gathering using a variety of basic techniques 
• Structured Design and Development: Demonstrates awareness of relevant methodologies to meet project requirements 
• Analytical Thinking and Problem Solving: Approaches analysis in a structured manner 
• Technical Expertise: Demonstrates advanced beginner understanding of technology and applications necessary to support the development of solutions 
• Project Execution: Conducts timely analysis and documents communications, key decisions, action items, and/or scope changes 
• Teamwork and Communication: Effectively participates within the team to achieve shared goals 
• Business Awareness and Development: Keeps abreast of business, industry, and market information that may reveal business development opportunities 
• Client Relations: Demonstrates a fundamental understanding of client needs and expectations in daily work 

Qualifications

• Bachelor’s in information systems, Computer Science or similar technical discipline 
• 0-3 years of relevant experience in information systems or computer science (recent graduates encouraged to apply) 
• Strong technical proficiency, ability to learn new systems quickly and a foundational understanding of web content platforms such as Drupal 
• Comfortable navigating and troubleshooting a wide range of technologies 
• Basic familiarity with Drupal (or able to quickly ramp up on similar content management systems) 
• Strong analytical and problem-solving skills with the ability to approach analysis in a structured manner 
• Proficiency in Microsoft Excel and other data analysis tools 
• Excellent written and verbal communication skills 
• Ability to work effectively both independently and as part of a team 
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines 
• Willingness to learn and receive instruction and direction on assignments 
• Basic understanding of business processes, data analysis concepts, and client service 
• Mission-driven, purpose-oriented approach to work and collaboration 


Preferred Qualifications 
• Previous internship or coursework experience in information systems, computer science or similar technical discipline 
• Familiarity with statistical analysis techniques and tools 
• Exposure to requirements gathering and documentation techniques 
• Understanding of project management principles and methodologies (Agile, Waterfall) 
• Experience with process mapping or workflow documentation 
• Demonstrated interest in business development and staying current with industry trends 
• Strong customer service orientation or client-facing experience 
 
Nice to have 
• Experience with data visualization tools (Tableau, Power BI, or similar) 
• Basic knowledge of SQL or other database query languages 
• Exposure to healthcare, Medicaid, or public sector workflows 
• Knowledge of Drupal, LMS platforms, or learning management systems 
• Experience in a fast-paced or agile environment 

Logistical Requirements

• At this time, we will only accept candidates who are presently eligible to work in the United States and will not require sponsorship.
• Our organization requires that all work, for the duration of your employment, must be completed in the continental U.S. unless required by contract.
• If you are local to our offices in Arlington, VA, Silver Spring, MD or Novi, MI, this role will require you to come into the office one day, every other month for collaboration days.
• Must be able to work during eastern time unless approved by your manager.
• Employees working remotely must have a dedicated, ergonomically appropriate workspace free from distractions with a mobile device that allows for productive and efficient conduct of business.