Technical Account Management Apprentice (Hybrid, BRA)

Location: Remote - BRA / Hybrid - São Paulo

About the Role:

As a Technical Account Management Apprentice at CrowdStrike, you’ll make a difference in global security by protecting organizations against the most advanced attackers in the world. To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong customer service skills and have excellent technical problem-solving skills.

What You’ll Do:

• Assisting the CS Operations team in report creation and analysis

• Collecting feedback from internal stakeholders on process effectiveness

• Developing communications and digital content to engage customers

• Working on pilot programs for major initiatives

• Creating customer facing health checks and reports

What You'll Need:

• This program falls under Brazil’s Apprentice Law 10.097/00, which requires candidates to be under 24 years old

• An eagerness to learn through hands-on experience and collaborative projects specific to your apprenticeship field.

• Although CrowdStrike is a primarily remote company, collaboration is intrinsic to the success of our mission. Therefore, the strongest applicants will be those who can communicate effectively and frequently, and work well with fellow apprentices and employees.

Bonus Points:

• Experience with a data analytics or business intelligence platform, such as Tableau or Snowflake

• Python scripting and RestAPI experience

• Cybersecurity background

• Project management experience

• Experience working with Windows Server Operating Systems

• Knowledge of enterprise web technologies, security and cutting-edge infrastructures

• Excellent customer service skills and ability to quickly establish technical credibility with customers

• Excellent communication skills, written and verbal

• Proven problem-solving skills

#LI-MS3

What You Can Expect:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Paid holidays (including birthday holidays) and 401k matching (where applicable)

• Professional development opportunities including workshops, tech talks, and Executive Speaker Series

• Assigned mentors from across the company for continuous support and feedback

• Participation in companywide initiatives including FalconFIT, Wellness Programs, and Employee Assistance Program

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Ownership of impactful projects that move the company forward

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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