Tax Resolution Specialist (Payroll Tax) - Remote

Position Summary:

The Tax Resolution Specialist supports payroll tax compliance and resolution projects through detailed review, analysis, and processing of payroll and tax data. This role is responsible to review client-provided documentation, identifying missing or incomplete information, and assisting with the preparation and filing of federal, state, and local payroll tax returns.

The specialist will work across multiple payroll systems to gather and validate data, maintain accurate records, and update internal tracking tools with key business information. This role requires strong attention to detail, organizational skills, and a foundational understanding of payroll tax processes, with the opportunity to develop deeper expertise in payroll tax compliance.

Essential Duties and Responsibilities:

• Review and analyze client-provided payroll documentation to ensure accuracy and completeness.
• Identify missing or incomplete information and communicate required items to client
• Access and navigate multiple payroll platforms (QuickBooks, Gusto, Auris/Heartland, Paychex, ADP) to retrieve reports and data
• Maintain organized records and update internal tracking tools with critical business details (EIN, entity information, responsible parties, etc.)
• Assist clients with state payroll tax agency access, including providing links and helping obtain login credentials
• Perform data entry and reconcile payroll data against filed tax returns and supporting documentation to identify discrepancies
• Process after-the-fact (historical) payrolls for small businesses, ensuring accurate reconstruction of payroll data
• Prepare and file payroll tax returns and amendments with federal, state, and local agencies, including Forms 941, 940, W2 state and local payroll tax filings
• Collaborate with internal team members to ensure timely completion of payroll tax projects
• Work within both automated and manual payroll environments to process, validate, and reconcile payroll data

Required Qualifications:

• Experience in payroll or payroll tax compliance
• Familiarity with payroll systems (such as QuickBooks, Gusto, Paychex, and ADP) and state agency portals
• Understanding of payroll tax forms and filings (federal, state and locals)
• Strong Excel Skills (Pivot tables and V-Lookups)
• Ability to work in both structured systems and manual environments

Compensation & Benefits:

The hourly range for this position is $28.85-33.65. This range is based on relevant experience, skills, qualifications, and market data, and represents our good faith estimate at the time of posting. We offer a comprehensive benefits package including health insurance (medical, dental, vision, and life), voluntary benefits, pet insurance, retirement plan, and PTO.

Our commitment to an inclusive workplace:

HCM Unlocked is an Equal Opportunity Employer and committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

HCM Unlocked participates in the E-Verify Employment Verification Program.