Talent Operations Specialist – Talent Management

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Position: Talent Operations Specialist – Talent Management!

Do you have an operational approach and a passion for supporting the organization’s greatest asset - our people? Ferguson has an exciting role for you as a Talent Operations Specialist – Talent Management!

This role can be Remote anywhere in the US or Hybrid in Newport News, per Company Policy.

The Talent Operations Specialist plays a key role in implementing core Talent Management strategies and programs that drive associate development, performance, and engagement. This role supports the operational delivery of enterprise-wide talent processes – such as talent review, succession planning, and high-potential leadership development – while ensuring a consistent and high-quality experience for leaders and associates. The ideal candidate is diligent, collaborative, and passionate about delivering scalable solutions that bring talent strategy to life.

This position reports into our HR Operations - Talent Operations team. You will work with the Talent Center of Excellence (COE), HR Business Partners, HR Technology/HRIS, Field Leaders, and vendor partners to support and enable our talent processes and programs.

• Primarily perform and act as the operational subject matter expert (SME) on annual talent processes including Talent Review, Calibration, Succession Planning, and Leadership Development/Development Planning.
• Support the rollout of talent initiatives by managing timelines, communications, systems testing, reports, knowledge articles, and learning resources and toolkits.
• Proven experience in implementing talent management tools, specifically with Workday, Hogan assessments, and Medallia software.
• Collaborate with HRBPs and COEs to ensure consistent execution and alignment with overall talent strategy.
• Deliver reporting and key metrics related to talent programs, ensuring accuracy and insights for continuous improvement.
• Conduct post-program after action reviews
• Support the implementation of Associate Culture and Engagement, Career Pathing, Performance Management, Onboarding, Early Career strategies as needed.
• Assist with the administration of talent assessments, coaching and leadership development tools and presentations.
• Provide operational support for third-party vendors tied to Talent programs.
• Identify process improvement opportunities and contribute to innovating and enhancing the associate and leader experience.
• Coordinate Talent Review process by leading the project’s Talent workstream, delivering process communication and reporting to executive leadership, HRBPs, and the organization.
• Assist in the development, tracking, and communication of the annual Succession Planning process

• Bachelor’s degree in Human Resources, Business Administration, or related area of study.
• 2+ years of experience in Talent Management or related program support role. Talent Acquisition / Recruiter is a different role.
• Proven experience in implementing talent management tools, including experience with Workday, Hogan assessments, and Medallia software.
• Strong project management and organizational skills.
• Self-starter with outstanding verbal and written communication skills.
• Advanced knowledge of Microsoft Office 365 software (Outlook, Excel, Teams).
• Experience working in a fast-paced, high-growth company preferred.
• Ability to prioritize many projects at once.
• Ability to develop solid relationships and influence without authority.
• Works well independently and as part of a team.
• Confident, entrepreneurial spirit, who enjoys diving in headfirst.
• Ability to work with all levels of associates, with minimal direction, in a dynamic environment.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

#LI-REMOTE

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Pay Range:

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Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information