Talent Assessments Advisor Lead

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

Are you passionate about unlocking human potential and shaping the future of talent? Shape the future of talent at USAA! We're hiring a Talent Assessment Advisor Lead (director level individual contributor) to enable data-driven talent decisions. This role will primarily focus on building, deploying, and fully leveraging executive assessments and assessments for high potential talent. If you're an assessment expert with a passion for unlocking potential, apply now!

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Charlotte, NC, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA, or Tampa, FL.

Relocation assistance is available for this position.

• Designs and implements a variety of assessment programs, including but not limited to personality assessments, cognitive ability tests, situational judgment tests, 360-degree feedback processes, and behavioral interviews, for both pre-hire and current employees. This includes selecting appropriate assessment tools, adapting existing tools to meet specific organizational needs, and ensuring the validity and reliability of assessment solutions and effectiveness.

• Conducts thorough analysis of assessment data from all sources (pre-hire and leadership development), identifying key strengths and development areas. Translates complex data into clear, actionable insights for both individual leaders and senior leadership.

• Regularly evaluates the effectiveness of assessment programs, ensuring they meet organizational needs and produce valuable outcomes. Identifies areas for improvement and make recommendations for optimization.

• Stays up to date on the latest assessment technologies, methodologies and leading practices.

• Collaborates closely with senior executive leadership, SR HRBPs, talent acquisition, military talent program leadership, and other key stakeholders to integrate assessment results into broader talent management practices. Provides consulting services to leaders and managers on talent identification, development, and selection.

• Manages vendor relationships and partners with USAA procurement to ensure optimal outcomes.

• Ensure all assessment activities are conducted in accordance with relevant ethical, legal and regulatory requirements (including but not limited to ADA, Title VII, and other applicable laws), maintaining the defined confidentiality and security of participant data.

• Leads complex Talent Management projects from strategy through implementation, adoption and stabilization.

• Consults with senior business leaders to deeply understand the business and develops and implement talent programs and solutions to address their biggest needs.

• Develops and delivers data-driven insights and materials to support talent practices and talent deliverables.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree in psychology, with a concentration or emphasis in I/O psychology, or a closely related field; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

• 8+ years in psychology field with extensive experience designing, implementing, and interpreting assessments, with demonstrable experience in pre-hire assessments OR advanced degree (e.g., Master’s, PhD in I/O psychology) and 6 years designing, implementing, and interpreting assessments, with demonstrable experience in pre-hire assessments

• Strong understanding of various assessment methodologies and tools (e.g., personality, cognitive ability, behavioral event interviews, 360-degree feedback)

• Proven ability to analyze data, interpret results, and translate complex information into actionable recommendations

• Excellent written and verbal communication skills; experience presenting to senior leadership

• Experience with talent management software and assessment platforms

• Stays attuned to advancement in research and practice and applies those insights to work

• Demonstrates a structured approach to problem solving while balancing competing priorities

What sets you apart:

• Experience designing, managing, and briefing executive assessments and assessments for high potential talent

• Experience with succession management and talent pipeline management

Compensation range: The salary range for this position is: $127,310.00 - $243,340.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.