Talent Acquisition Design & Experience Program Director

M-F 8-5

Major Responsibilities:

• Leads the enterprise-wide redesign of the Talent Acquisition experience, applying UX/UI principles to create seamless, intuitive, and equitable journeys for candidates, internal teammates, hiring leaders, and recruiters. 
• Oversees user research, persona development, and journey mapping to ensure solutions are grounded in real user needs and aligned with enterprise hiring goals. 
• Serves as the design authority across the full TA lifecycle—guiding interface design, content strategy, and interaction flows in collaboration with technology and product partners. 
• Leads the RFP process for next-generation TA tools and platforms, including requirements gathering, demo coordination, stakeholder alignment, and final vendor selection. 
• Evaluates and selects external partners and vendors based on experience design capabilities, platform scalability, and ability to deliver frictionless, human-centered solutions. 
• Partners with legal, procurement, and HRIS to ensure a seamless and compliant implementation of selected experience platforms or design solutions. 
• Defines success metrics and experience KPIs to evaluate the impact of new TA systems, tools, and processes on internal and external user satisfaction. 
• Champions a design thinking mindset across the Talent Acquisition function, enabling teams to prototype, test, and scale innovative hiring experiences. 
   

Licensure, Registration, and/or Certification Required:

• None

Education Required:

• Bachelor's degree in human-Centered Design, Human Resources, Business, Industrial-Organizational Psychology, or a related field; Master’s degree or relevant experience. 

Experience Required:

• 8–10+ years of experience in Talent Acquisition, Employee Experience, or Human-Centered Design roles within a large, complex organization. 
• 5+ years leading UX/UI design, service design, or experience strategy initiatives across enterprise functions—preferably within HR or recruiting ecosystems. 
• Demonstrated experience leading end-to-end design and implementation of candidate, recruiter, or employee-facing platforms and tools. 
• Proven success leading RFPs, vendor demos, selection processes, and platform implementation for enterprise software or experience redesign projects. 

Knowledge, Skills & Abilities Required:

• Strategic thinker with the ability to balance enterprise goals, user needs, and operational realities. 
• Proven ability to influence senior stakeholders and facilitate alignment across HR, IT, Communications, and external vendors. 
• Experience building and leading cross-functional project teams in fast-paced or matrixed environments. 
• Strong project management, change management, and communication skills. 

Physical Requirements and Working Conditions:

• Deep expertise in human-centered design methodologies (design thinking, journey mapping, personas, prototyping). 
• Working knowledge of UX/UI design tools (e.g., Figma, Miro, Adobe XD) and experience collaborating with product, engineering, or HRIS teams. 
• Strong understanding of Talent Acquisition technology landscape, including ATS, CRM, internal mobility platforms, and candidate-facing tools. 
• Ability to translate research insights into scalable design solutions that improve usability, accessibility, and experience equity. 

#Remote

#LI-Remote

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program