Systems Engineer III - Kafka Administrator

This posting has been extended beyond the initial anticipated closing date.
JOB SCOPE
Responsible for assisting in the configuration and maintenance of enterprise-wide Data as a Service (DaaS) Kafka clusters. Responsible for administration of DaaS applications supporting all Charter Divisions. Will participate in full life-cycle of systems engineering activities of high-quality, scalable solutions.
MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
• Installs, administers, configures and maintains Kafka clusters, including operating systems and related software.
• Manage Kafka broker configurations, topics, partitions, retention policies, and access control.
• Monitors cluster performance, availability, and health.
• Configures and maintains Kafka Connect, Schema Registry, ksqlDB, REST Proxy, and Kafka Streams components.
• Implements and manages security (TLS/SSL, SASL, ACL, RBAC, etc) and compliance policies.
• Provides 'on call' support to resolve DaaS application issues after normal business hours.
• Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
• Works with Telemetry, DevOps, SRE, and development teams to ensure smooth Kafka integration and operations.
• Documents systems configurations and upgrades.
• Designs and implements change and control policies and disaster recovery plans; lead troubleshooting efforts to restore functionality in the event of an outage.
• Perform other duties as requested by supervisor.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English.
• Advanced ability to support Confluent and Apache Kafka.
• Advanced knowledge of Kafka internals - brokers, zookeepers, KRaft, partitions, offsets, consumer groups.
• Experience with Kafka Connect, Schema Registry, and Kafka security configurations.
• Advanced ability to follow and implement established change and control policies and procedures.
• Advanced ability to troubleshoot application problems.
• Knowledge of network and systems engineering systems concepts and system/super-system skills, including NetApp Clustered On-TAP, Cisco UCS, and VMWare systems.
• Proficiency with Linux systems administration and container technologies.
• Proficiency in scripting languages (Shell, Python, Ansible) for automation.
• Experience with monitoring and alerting tools (Grafana, Prometheus, Data Dog).

Required Education

• Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications

Required Related Work Experience and Number of Years

• Network application work experience - 4+
• System Administration work experience - 3+

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge

• Knowledge of zookeeper operations, upgrades, and migration of Kraft mode.
• Knowledge of Kubernetes concepts and container runtimes.
• Familiarity with Kafka multi-DC replication (MirrorMaker 2 or Confluent Replicator).
• Experience with cloud-based Kafka deployments

Preferred Related Work Experience and Number of Years

• Network OSS application work experience - 6+
• System Administration work experience - 5+

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ISY350 2025-50471 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-04-23 06:54 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.