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About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
Are you passionate about employee experiences with technology and designing impactful solutions for employees? The IT Employee Experience org is looking for a results-driven Systems Engineer II (Collaboration & Productivity) to manage a growing portfolio of software applications. The ideal candidate is consultative in their approach, and has experience managing services and tools for a global organization. You will play a significant role in ensuring that our technology enables operational efficiency and meets cross-functional objectives that will scale with our business growth.
What you’ll do:
- Lead technical administration, design, and platform governance across multiple instances SaaS tools.
- Work with stakeholders across different business verticals to identify problems, design solutions, and lead projects to completion ensuring activities achieve intended outcomes (success criteria, ROI).
- Empower various teams with the guidance, training, and thought-partnership in order to achieve business goals through usage of software applications.
- Lead discovery, research, testing, and implementation of application functionality in order to recommend enhancements to improve business capabilities.
- Manage software applications including access controls, change management/governance, integrations, and product enablement.
What we’re looking for:
- 5+ years experience with technology initiatives (ex. systems engineer/admin, product owner).
- 5+ years of system administration experience with Service Management Tools (ex. Zendesk) & Learning Tools (ex. Docebo LMS).
- Techno-functional aptitude to evaluate business needs and bridge them with technology solutions (gap analyses, current/future processes).
- Expert understanding of SaaS Product capabilities, configuration settings, apps, database structure, webhooks, and APIs.
- Ability to translate business goals into system requirements and work end-to-end with service delivery teams (user stories, acceptance criteria, designs, testing plans).
- Experience with company-wide Collaboration & Productivity tools (ex. Google Workspace, Slack, Glean).
- Experience with GenAI tools, prompt engineering, and AI enablement (ex. Gemini, ChatGPT).
- Excellent analytical, problem-solving, and program management skills. Strong written/verbal communication skills.
- Demonstrated ability to take ownership of work, work autonomously with minimal oversight, and be proactive with communications and task prioritization.
- Bachelor’s degree in Information Systems, a related field, or equivalent experience.
In-Office Requirement Statement:
- We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
- This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country.
Relocation Statement:
- This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
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At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
Our Commitment to Inclusion:
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