At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least July 25, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is part of the GFiber Engineering organization Architecture team, that builds the E2E back office systems managing and operating the business and operations function and core products, that serves our customers. The Architecture team is responsible for designing and leading development of solutions for converged cloud-native network systems that will make the internet available to all.
Role Description
As a member of the team, the OSS/ BSS Systems and Tools Architect will be working to create the overall architecture vision for a specific solution to a business problem and make architecture design for our Digital transformation Program. You will define and design a future state aligned Business and Systems architecture to support our Product, Operations and business objectives. Reviewing and aligning on solution architecture with stakeholders.
In this role, you'll:
- Develop and maintain end-to-end AI based architecture including but not limited to, interface design document, design specification, process design document, sequence diagrams, data flow diagrams and data models across the BSS/ OSS ecosystem.
- Research AI based technology and define AI strategies across BSS/OSS Systems and tools platforms
- Develop and maintain AI reference Architecture patterns, and AI roadmap across systems.
- Take ownership of technical issues and activities and drive to completion of architecture for e2e solution across all technologies
- Designing end to end AI enabled Systems architecture. Create and maintain the solution architecture roadmap across all Epics and produce architecture blueprints for each release iteration.
- For new early stage projects, assess AI integration strategy, software technology needed to develop solutions, based on integration with other 3rd party and home-grown systems and architectural guidelines/standards
- Knowledge in several areas of BSS/OSS and Field Ops domain- Inventory, Provisioning/Activation and Fault/Performance management, Field Engineering etc.
At a minimum we'd like you to have:
- Bachelor's degree in Computer Science, Electrical Engineering, related field or equivalent experience.
- 7 years of experience in the telecom Fiber/ cable industry Systems architecture working E2E OSS solution consulting, architecture design, with some focused experience in AI technologies.
- Experience in extending AI to connect various platforms such as Salesforce, ServiceNow, Network/ OSS, SAP, Internal systems etc
- Experience working with customers to understand their requirements and developing the solution design in the Cloud technologies, BSS/OSS, FCAPS (ordering/bill, provisioning/ activation, fault management, inventory, ticketing, field engineering, etc) platforms, integrating COTS and/or in-house OSS /BSS Platforms.
It's preferred if you have:
- Master’s degree in Computer Science, Electrical Engineering, related field or equivalent experience.
- 10 years of experience on telecom Fiber, cable industry experience in BSS/ OSS solution consulting, architecture and design.
- Experience in design and implementations, integrations, and enhancement projects and delivering overall solution architectures for Back Office platforms.
- Experience with Cloud and security architecture.
- Knowledge of Agile methodologies.
The US base salary range for this full-time position is between $139,200 - $203,300 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
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