Systems Administrator

Job Description
The SA shall provide systems administration support and engineering services to a variety of systems at designated field offices, central monitoring plants (CMP), and other facilities. The SA shall provide day-to-day systems administration, operation, maintenance, troubleshooting and training of deployed systems, central monitoring plants (CMP), server rooms, collection systems, associated feeder systems, and digital forensic systems and associated networks.
Required Education, Experience, & Skills
Responsibilities include, but are not limited to:
a. Maintenance, configuration, and reliable operation of collection systems at the UNCLASSIFIED and SECRET classification levels.
b. Management, operations, and maintenance of enterprise computerbased
systems, such as server installation, configuration, policy deployment,
enforcement, and monitoring to ensure 24/7/365 continued mission critical
operations. Perform deployments, periodic maintenance, monitor for problems,
and resolve systems and users' issues.
c. Support systems within a regional model where regions often span
multiple states.
d. Liaise with telecommunications service providers to engineer,
implement, and troubleshoot telephony input lines.
e. Develop and maintain standard operating procedures (SOP) with Government
supervision, guidance, and approvals.
f. Assistance in resolution of user questions/problems regarding installed
systems and equipment.
g. Corrective and preventative maintenance of systems to identify and correct
performance, and implementation failures, faults or defaults that impair
system/equipment performance and functionality.
h. Coordination of warranty work, troubleshooting and emergency repairs to
effect immediate corrections so that operations are not interrupted.
i. Preventative maintenance to adjust, maintain, or otherwise improve
performance or enhance the overall maintainability of systems/equipment.
j. Risk analysis to identify potential problems, systems/equipment modification
and/or correction.
k. Perform inventory, logistical, and clerical support for shipments and deliveries of
operational equipment.
l. Prepare administrative and other reports for submission to Management, Program Management (PM) and Field Office Customers as required. The position requires an individual that can perform prompt, efficient, and
professional support to users for their assigned sites; can track and report on the status of work; is able to provide front-line troubleshooting; and is able to utilize a background of experience to resolve issues. Staff in this labor category should possess strong customer service skills, be able to articulate (written and verbally) the problems/issues at their site, and articulate solutions Government Task Lead (GTL) and
management.
Preferred Education, Experience, & Skills
The SA shall have relevant work experience in Systems/Equipment installation, administration, configuration, implementation, maintenance, and validation of installation of components:
Components include, but are not limited to:
a. The ability to create, configure, maintain, and troubleshoot virtual machines,
preferably using Microsoft Hyper-V.
b. Know how to manage, configure, maintain, and troubleshoot Microsoft
Failover Clusters.
c. Know how to support a variety of mass storage arrays and RAID
configurations.
d. Know how to use Microsoft PowerShell to automate tedious, repetitive,
and/or error prone tasks related to installation, configuration, troubleshooting, and
management of IT systems and services.
e. Know how to install a server into a rack, load and configure a Windows
Operating System on it.
f. Know how to Preboot Execution Environment (PXE) boot a server and load
an image on to it with Windows Deployment Server.
g. Know how to replace/install RAM, hard drives, network cards, and storage
cards in a computer/server.
h. Know how to troubleshoot basic network troubleshooting, such as IP
conflicts, DNS resolution problems, being able to determine the status of a switch
port.
i. Be able to evaluate effectiveness of existing technologies on site and
considering emerging technologies.
j. Add, configure, and manage Roles and Features on Microsoft Server (current
Version) including but not limited to:
a. File and Storage Services
b. Print and Document Services
c. Remote Desktop Services
k. Know how to troubleshoot Windows Server Update Services issues, to
include how to use the SFC and DISM programs.
l. Manages tape backup server, tape backup library, and tape workstations used
to archive user data and perform system backups, refilling the inventory of blank
tapes, managing other than normal operations, identifying / correcting unexpected
situations (e.g. Arcserve backup and replication, etc.).
m.Configure and monitor systems/servers utilizing Windows Admin Center.
n. Configure and monitor systems/servers utilizing a variety of Remote
Server Administrative Tools (RSAT), such as but not limited to:
a. Active Directory Users and Computers
b. Remote Desktop
c. Hyper-V Manager
d. Failover Cluster Manager
e. Windows Deployment Services
o. Configure and monitor SQL servers utilizing SQL Server Management
Tools.
p. Recognizes failed hardware such as hard drives, power supplies, components,
or entire servers.
q. Follows detailed instructions to identify, troubleshoot, and replace faulty
equipment.
r. Completes and maintains Daily, Weekly, and Monthly Checklists, Standard
Operating Procedures/Guidelines, and additional documents/reports as assigned.
Minimum Education: Four (4) year college degree in Information Technology,
Computer Science, Engineering, or related field, plus at least five (5) years of
relevant work experience installing, managing, and maintaining IT systems in a
production environment described above or in lieu of education nine (9) years of
experience.
Pay Information
Full-Time Salary Range: $77809 - $132275
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.