We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians.
The Role
We’re looking for an exceptional Systems Administrator with strong backend experience across IT infrastructure, security operations, and endpoint management. The ideal candidate is highly skilled with enterprise-level SSO and MDM systems, thrives in cloud environments, and brings a security-first mindset to everything they doYou’ll play a critical role in keeping our systems secure, scalable, and efficient while driving automation, supporting audits, and mentoring others.
What You'll Do
- Manage and support core IT infrastructure, including SaaS applications, endpoint devices, and cloud environments (e.g., AWS, GCP).
- Oversee incident and service request management via ticketing systems.
- Lead root cause analysis and troubleshooting for system and service disruptions.
- Manage asset inventory, software licensing, and user lifecycle processes
- Collaborate with internal teams to provision and maintain secure access to systems and tools.
- Monitor security alerts and respond to incidents in coordination with the security team.
- Manage SIEM, add and manage logs, and setup and manage SOC alerts.
- Administer and maintain endpoint detection and response (EDR), identity and access management (IAM), and multi-factor authentication (MFA) systems.
- Support audit readiness for frameworks such as SOC 2, ISO 27001, and others.
- Develop and enforce IT security policies, procedures, and controls.
- Participate in risk assessments and support business continuity planning.
- Drive small to mid-sized projects focused on system upgrades, security enhancements, and process automation.
- Coordinate with vendors and managed service providers (MSPs) to ensure timely delivery of services.
- Communicate outage and project status to employees and leadership
- Provide technical mentorship and guidance to junior staff
Who You Are
- 7+ years of experience in IT operations, security operations, or a related field.
- Strong knowledge of macOS, Google Workspace and Windows environments.
- Hands-on experience with MDMs, identify management systems, PAM software and DLP solutions.
- Proficiency with cloud platforms (AWS and GCP).
- Familiarity with compliance standards such as SOC 2, and ISO 27001.
- Excellent problem-solving, communication, and documentation skills.
- Proficiency with identity platforms such as Okta, and Google Workspace.
- Proficiency with MDMs software such as Jamf and Workspace One
- Relevant certifications (e.g., CISSP, CISM, CompTIA Security+) preferred.
- Experience with scripting (Python, PowerShell, Bash) and automation tools preferred.
What We Offer
- Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan.
- Flexible time off, paid holidays, paid parental leave, and a paid year-end holiday break.
- A robust catalog of benefits that support your professional growth and personal wellbeing, including work from home funds, fertility & adoption reimbursement, and more…
Plus the intangible:
- A varied and challenging role in an innovative, global company.
- Supportive, driven colleagues who have your back and share your passion.
The typical total on target earnings for this position is $130,000 - $150,000. The range displayed on this job posting reflects the minimum and maximum target for new hire pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.
Please share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for talented people.
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