SVP Operations Senior Project Manager

The Operations Senior Project Manager is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.
Responsibilities:

• Responsible for the day to day management of executing to milestones and budget on multiple complex projects.
• Identify stakeholders and key organizations in order to build and manage relationships with each.
• Direct the creation of multiple work projects and manage their alignment to business goals.
• Lead the facilitation, coordination, and arbitration of cross-functional macro level topics within/across projects and with Senior Management.
• Lead the identification and drive resolution of issues, including those outside established projects of work.
• Work with stakeholders to ensure project scope definition meets business objectives.
• Work with Project Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
• Drive adherence to project processes, procedures, methods, and standards for project delivery and leverage across the project.
• Assist project team in negotiating for resources owned by other departments in order ensure the project can be completed.
• Direct the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Direct the identification of risks which impact project delivery and ensure mitigation strategies are developed and executed when necessary. Escalate program risks to the Program Director, or Program Sponsor, when appropriate.
• Applies advanced and comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years relevant experience
• Must have a clear understanding of the firm's different businesses and the related economics. Must be a subject matter expert in multiple or specific skill sets, business areas or products.

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations - Core

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Job Family:

Operations Project Management

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Time Type:

Full time

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Primary Location:

Getzville New York United States

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Primary Location Full Time Salary Range:

$115,840.00 - $173,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Apr 14, 2025

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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