The Regional Director oversees multiple districts focusing on sales performance, coaching managers, ensuring operational excellence, and managing personnel. They conduct training, monitor compliance, and support B2B partnerships while leading sales initiatives across the region.
Job Summary & Responsibilities Preferred Qualifications
* Proven experience in retail management, with a focus on sales, operations, and personnel coaching and development.
* Proficiency in employee work scheduling and HR management.
* Excellent communication, organizational, and problem-solving skills.
* Must be able to travel locally on a regular basis and, when necessary, overnight, to conduct store visits.
* Must have availability to work a full-time schedule which may include evenings, weekends, and holidays as needed.
* Must have strong interpersonal, communication, and organization skills.
* Must be able to endure moderate physical activity; requires handling of
average-weight objects up to 30 pounds or standing for long periods of time.
The Regional Director (RD) is responsible for overseeing multiple districts, managing sales performance, and ensuring operational excellence across a wide region. This role involves coaching, developing, and supporting Cluster Managers (CMs), District Managers (DMs), and Area Directors (ADs), ensuring compliance with company standards, and driving sales initiatives across all locations.
Essential Duties and Responsibilities:
Sales Management
* Oversee and implement MAPs (Motivation, Accountability, Performance) for CMs without an AD, DMs, and ADs, ensuring compliance and execution of sales targets.
* Lead and execute sales, underperformance, and operations training during store visits and group sessions, collaborating with CMs and ADs.
* Support RSM development through shadowing opportunities.
* Plan and execute meetings (RSM Meetings, Underperformers Training, Quarterly All Hands) in collaboration with CMs, DMs, and ADs.
* Monitor daily sales activities and marketing efforts in GroupMe, ensuring tasks are completed and sales updates are shared across teams.
* Communicate daily and weekly sales updates, sales goals, and new initiatives (e.g., Hoopla, PROMO rundown, SPIFs) to all leadership teams.
* Review, communicate, and ensure the execution of new sales items and initiatives.
* Manage event requests, collaborating with partners and marketing teams.
* Monitor and review sales activity reports and portal alerts, ensuring targets are met.
* Coach employees on performance and incentive plans during store visits.
* Maximizing downtime by assigning tasks related to sales, training, and marketing.
* Shadow customer interactions during store visits and intervene as needed.
* Support new hire training, ensuring progress and timeline compliance.
* Oversee Business to Business (B2B) partnerships.
* Lead and execute sales, underperformance, and operations training during store visits and group sessions, collaborating with CMs and ADs.
* Support RSM development through shadowing opportunities.
* Plan and execute meetings (RSM Meetings, Underperformers Training, Quarterly All Hands) in collaboration with CMs, DMs, and ADs.
* Monitor daily sales activities and marketing efforts in GroupMe, ensuring tasks are completed and sales updates are shared across teams.
* Communicate daily and weekly sales updates, sales goals, and new initiatives (e.g., Hoopla, PROMO rundown, SPIFs) to all leadership teams.
* Review, communicate, and ensure the execution of new sales items and initiatives.
* Manage event requests, collaborating with partners and marketing teams.
* Monitor and review sales activity reports and portal alerts, ensuring targets are met.
* Coach employees on performance and incentive plans during store visits.
* Maximizing downtime by assigning tasks related to sales, training, and marketing.
* Shadow customer interactions during store visits and intervene as needed.
* Support new hire training, ensuring progress and timeline compliance.
* Oversee Business to Business (B2B) partnerships.
Operations Management
* Monitor store opening processes and operational trouble ticket resolution.
* Inspect store compliance with operational standards (CPOG, demos, merchandising).
* Monitor and ensure proper cash handling procedures are followed.
* Review operations communications, activity, and compliance across stores.
* Inspect store compliance with operational standards (CPOG, demos, merchandising).
* Monitor and ensure proper cash handling procedures are followed.
* Review operations communications, activity, and compliance across stores.
Personnel Management
* Oversee employee scheduling to ensure adherence to schedules and company policies.
* Oversee staffing, recruitment, and employee performance reviews.
* Oversee staffing, recruitment, and employee performance reviews.
Communication & Reporting
* Conduct store visits to monitor performance, provide coaching, and offer support.
* Prepare weekly agendas, manage after-hours issues, and submit expense reports.
* Recognize employee achievements and ensure consistent employee engagement.
* Prepare weekly agendas, manage after-hours issues, and submit expense reports.
* Recognize employee achievements and ensure consistent employee engagement.
Qualifications
* Proven experience in retail management, with a focus on sales, operations, and personnel coaching and development.
* Proficiency in employee work scheduling and HR management.
* Excellent communication, organizational, and problem-solving skills.
Requirements
* Must be able to travel locally on a regular basis and, when necessary, overnight, to conduct store visits.
* Must have availability to work a full-time schedule which may include evenings, weekends, and holidays as needed.
* Must have strong interpersonal, communication, and organization skills.
* Must be able to endure moderate physical activity; requires handling of
average-weight objects up to 30 pounds or standing for long periods of time.
Job Type: Full-time
Salary: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Management: 1 year (Preferred)
- Retail sales: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: On the road
Top Skills
Hr Management
Operations Management
Sales Management
Similar Jobs
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
As a Software Engineer II, you will design and implement full-stack features, contribute to technical design, and ensure high-quality code through collaboration with cross-functional teams.
Top Skills:
MicroservicesOrmsPythonReactSQL
.jpeg)
Artificial Intelligence • Hardware • Information Technology • Machine Learning
As a Principal Firmware Engineer, you'll develop firmware for memory systems, leading technical reviews and optimizing performance across product lines.
Top Skills:
CC++Nand FlashNvmePciePython
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
The Director of Strategic Alliances leads iManage's technology partnerships, particularly with Microsoft, driving strategy, negotiations, and cross-functional alignment to enhance revenue and customer value.
Top Skills:
MicrosoftSaaS
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
