Strategy & Operations, Senior Manager

Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with technology, innovation, and world-class support to achieve more for their practice, their people, and their patients.

About the Role

At Dandy, we’re reinventing the dental lab industry with a relentless focus on aesthetics, technology, and operational excellence. We're on a mission to create the most beautiful crowns in the world—and we need a builder, a launcher, and a fearless internal entrepreneur to help make it happen.

This is not your average ops role. You’ll live at the intersection of product, innovation, and rapid execution, leading bold initiatives that push the boundaries of what’s possible. No dental background? Even better. We're looking for curiosity, creativity, and an obsession with making the impossible real - fast. 

What You'll Do

• Lead the development and execution of new programs and operational capabilities that set new standards in aesthetics, technology, and customer experience

• Design, prototype, and launch first-of-their-kind processes and systems that combine tech, talent, and taste to deliver exceptional customer outcomes

• Lead high-velocity experiments to uncover breakthrough solutions to improve aesthetic quality—move fast, stay scrappy, and embrace smart risk.

• Collaborate deeply with Product, Design, Engineering, and Production teams to deliver innovative, scalable solutions that make working with Dandy a no-brainer.

• Translate bold ideas into concrete pilots, then iterate, refine, and operationalize them at scale.

• Act as an internal founder—rally teams, break through walls, and take ownership from 0 → 1 → scale.

• Stay on the pulse of customer expectations, market trends, and aesthetic innovation to inspire the next wave of initiatives.

• Use data to tell compelling stories, model trade-offs, and drive decision-making across the organization.

After transforming our core crown experience, use your problem-solving leadership to find, address and scale Dandy’s next major quality operations opportunities

What We're Looking For

• 5–7 years of experience in entrepreneurial operations, strategy, consulting, product launch, or a similarly fast-moving, cross-functional role.

• Proven track record of building, launching, and scaling new initiatives with measurable impact.

• Strong ability to influence executives and galvanize teams around a vision.

• Highly comfortable with tech tools, workflow automation, and rapid prototyping.

• You love spreadsheets, but you also care about how things look and feel.

• Fearless in the face of ambiguity—you turn chaos into clarity and momentum.

• Deep entrepreneurial mindset: biased toward action, obsessed with outcomes, energized by the thrill of building new things.

For full time positions, we offer a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan, and paid time off.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Compensation Range: $149.3K - $181K

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