The Strategic Sales Development Representative identifies and qualifies sales opportunities, partners with sales teams, conducts research, and manages outreach to expand customer accounts.
Your role at Dynatrace
The Strategic Sales Development Representative is responsible for identifying and qualifying sales opportunities for the Strategic field sales organization. Strategic SDRs will partner with Strategic field sales representatives and the marketing organization to qualify leads and generate demand.
Responsibilities
What will help you succeed
Minimum Requirements
Preferred Qualifications
Why you will love being a Dynatracer
The Strategic Sales Development Representative is responsible for identifying and qualifying sales opportunities for the Strategic field sales organization. Strategic SDRs will partner with Strategic field sales representatives and the marketing organization to qualify leads and generate demand.
Responsibilities
- Supporting North American-based Strategic and Global Accounts
- Identify areas of growth and expansion opportunities within Strategic and Global Accounts
- Prospect and conduct research on accounts by using Google, LISN, ZoomInfo, 6sense, ci360 and other tools
- Develop an understanding of the customer's usage of Dynatrace, business issues, and other relevant information
- Create comprehensive account profiles to support expansion efforts
- Execute multi-channel outbound programs to increase attendance at upcoming events, webinars, and to create broad awareness of the Dynatrace platform to target audiences
- Use Salesforce CRM to track activities
- Work to meet defined KPIs
What will help you succeed
Minimum Requirements
- College diploma/university degree required. Equivalent Military experience will be considered.
- At least 1 year experience in Software Sales Development, Sales, Market Development or similar field.
Preferred Qualifications
- Experience working with senior IT Management E.g. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support, Cloud Architects
- Understanding of IT or DevSecOps management solutions a plus
- Experience using a CRM preferred, specifically Salesforce.com
- High level of commitment to exceptional customer service and relationship building
- Strong written and verbal communication skills, cold calling experience
- Strong problem solving, organizational and interpersonal skills
- Ability to work both individually and in a team environment
- Self-motivated with the ability to work in a fast paced and constantly changing environment
Why you will love being a Dynatracer
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Top Skills
6Sense
Ci360
Google
Lisn
Salesforce
Zoominfo
Dynatrace Denver, Colorado, USA Office
1900 16th Street Mall, Denver, CO, United States, 80202
Similar Jobs at Dynatrace
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Manage the growth and adoption of Dynatrace platform in assigned accounts, build strategic plans, and develop long-term relationships with stakeholders. Lead the adoption and growth strategies while collaborating with local teams and driving customer success.
Top Skills:
Account PlanningEnterprise SoftwareSales Management
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Sr. Solutions Engineer, you will support the sales team, execute demos, manage POCs, and build customer relationships while leveraging observability technologies.
Top Skills:
.NetAnsibleAWSAzureCi/CdCSSGCPGoHTMLJavaJavaScriptKubernetesNode.jsPHPPuppetTerraform
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Technical Support Engineer III, you will troubleshoot complex configuration issues, mentor team members, and improve customer experience through collaboration and training.
Top Skills:
AjaxAnsibleApacheAWSAzureBgpBmcChefCloud FoundryCSSDnsGCPHTMLHTTPIisJava ServletsJavaScriptJbossJenkinsKubernetesOpenshiftOpenstackPHPPuppetSAPServicenowSQLSslTcp/IpWeblogicWebsphere
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute