Strategic Account Manager

Blytheco’s sales team is on fire and we’re looking to add another red-hot ERP sales guru to the team!  This is an incredible opportunity for you to take your sales career to the next level by joining an award-winning Acumatica Gold and Sage Platinum Elite Partner whose reputation for delivering exceptional software solutions and professional services experiences to clients is second to none. As a Strategic Account Manager, you’ll act as a trusted advisor and business strategist to our clients, playing a vital role in bringing each extraordinary, digital experience to life.

Utilizing your sizzling sales skills and keen analytical abilities, you’ll collaborate with business leaders across the country, providing them with guidance, industry insight, and the custom software solutions needed to positively transform the way they do business. If you’re a fearless software sales professional who routinely smokes their sales goals, we’ve got a blazing, game-changing opportunity that’s tailor-made for you. Transform your career with Blytheco today. Remote role (USA).

The Growth Opportunity: As a Strategic Account Manager, you will develop long-term relationships and partnerships with clients, becoming a trusted advisor to the C-Level Executives and Key Decision Makers of an organization. This role serves as the client’s primary advocate, understanding the client’s short-term and long-term strategic objectives through in-depth analysis and continual assessment. You will partner with an Account Management Specialist, internal team members and our Partner Team to provide clients with the solutions needed to achieve their business goals.

Essential responsibilities include but are not limited to:

• Champion the client relationship and promote client retention and satisfaction.
• Provide on-going account management to our existing ERP client base by developing trusted, advisory partnerships with client decision-makers across the entire organization, including finance, sales, marketing, HR, and IT. Engage in partnership with other Blytheco stakeholders.
• Conduct in-depth discovery meetings targeted at understanding, capturing, and identifying the complex business requirements and operational objectives of the client.
• Engage with customers at their place of business to increase client understanding and the depth of Blytheco’s relationship. Coordinate and lead in-person meetings with customer base.  Expected to include overnight travel across various regions.
• Learn and assimilate product knowledge, target-market, and product positioning for the solutions through online and in-person training. Become an expert in the ERP sales environment. 
• Work with both our internal and external teams to create and execute a strategy for add-on solutions and renewals.
• Drive the sales activities for our ERP solutions, enhancements, professional services, custom development, and third-party solutions by collaborating with cross-divisional team members to deliver thought-provoking, strategic solutions that thoroughly address the needs of our clients.
• Achieve and exceed monthly and quarterly sales/call/meeting quotas.
• Capture and document detailed client information and notes in our CRM tool.
• Act as an internal project manager to ensure recommended solutions are delivered on time.
• Provide guidance, mentorship, and training to Account Management Specialist.

Your Daily Journey to Success Includes:

• Maintain and enhance the client experience with a cadence of touch point, follow up, and educational/informational phone calls and/or emails.
• Schedule and conduct in-depth discovery meetings with clients and arrange customized software demonstrations.
• Create a personalized plan of strategic engagement for each client.
• Identify and engage with POR (Partner of Record) prospects via phone or email.
• Obtain pricing for solutions and services, including pricing from 3rd party vendors or ISV’s
• Enter and update client information and notes into our CRM.
• Attend weekly team meeting, touch point meeting with manager, and company meetings, as required.
• Schedule on-site client visits and book travel arrangements.
• Travel to client sites (Minimum of 10 clients site visits per quarter).

Breadth of Knowledge & Experience You’ll Bring to the Table:

• 5+ years of ERP or CRM software sales experience required.
• Subject matter expertise across manufacturing, distribution, and services is strongly preferred.
• Familiarity and experience with project management tools and methodologies is a plus.
• Exceptional verbal and written communication skills and professional presence and demeanor.
• Outstanding organizational, time management, communication, and listening skills required
• Working knowledge of MS Office, Outlook, and proficiency with CRM tools (Acumatica).
• Ability to travel, as needed, is required.

Unique Talents and Traits You’ll Share with the Team:

• A passion for software sales; radiating positive energy and enthusiasm.
• A competitive nature and entrepreneurial spirit fueled by drive and determination.
• The ability to understand prospective buyers’ strategic goals and present clients with unique perspectives. 
• Talent for cultivating genuine connections and building trust through candor and transparency.
• A high level of personal and professional accountability.
• Ability to function in collaborative, team-oriented, matrix environment, and build strong relationships with managers, colleagues, and clients.

Benefits and Perks:

We recognize that our success begins and ends with our valued team members, so we pay it forward by offering a comprehensive lineup of benefits & perks that promote health & wellness, work/life harmony and peace of mind.

• Competitive compensation plan (Total Annual Targeted Compensation $120K-$150K+)
• Medical, dental, vision coverage
• Company-paid life insurance
• Options for additional insurance coverages
• 401(k) Plan
• Paid Time Off accruals
• Company Paid Holidays
• Work from home opportunity
• Tuition reimbursement and continuous learning opportunities
• Employee Recognition and Leadership Programs
• Annual Company Conference – “Quest for Excellence”
• Employee Referral Bonus Program
• Opportunities to give back to the community by participating in Blytheco’s humanitarian support efforts
• Our award-winning culture
• That incredible feeling of satisfaction that comes from knowing that what you do truly does make a difference!

About Blytheco 

Blytheco is the transformation partner of choice, providing business software, consultation, implementation services, education and support. Our focus is creating successful client experiences and positive outcomes. For over 45 years, Blytheco has guided business transformation through thoughtful decisions, trusted relationships, and a focus on client success, all with emphasis on delivering elegant software solutions.

 We’ve even won a few employee-centric awards along the way, like being voted one of the Best Places to Work, Top Places to Work and named one of Inc’s Best Workplaces!