The Strategic Account Manager will build and maintain client relationships, develop account growth strategies, and collaborate with internal teams to ensure client success with Entrata's products.
Entrata is seeking a highly motivated and experienced Account Manager to join our dynamic team.
As an Account Manager, you will play a crucial role in expanding relationships with our key clients, ensuring their success with Entrata's suite of products and services.
This is a quota-bearing sales role.
Responsibilities will include:
- Build and maintain strong, long-lasting relationships with key stakeholders in assigned strategic accounts.
- Understand clients' business objectives and challenges, and align Entrata's solutions to address their unique needs.
- Develop account plans that outline strategies for growth, upsell opportunities, and retention.
- Collaborate with internal teams to identify and pursue expansion opportunities within existing accounts.
- Possess a deep understanding of Entrata's product suite and how it adds value to clients.
- Provide consultative guidance to clients on best practices, industry trends, and innovative solutions to optimize their use of Entrata's products.
- Work closely with cross-functional teams, including Sales, Implementation, and Support, to ensure a seamless client experience.
- Communicate effectively with clients to convey product updates, new features, and relevant information.
To excel in this role, you should possess:
- Experience in the multifamily housing industry.
- 3-5+ years of experience in technology/software sales (SaaS, PaaS, enterprise software, etc.) a plus
- A bachelor's degree.
- A genuine passion for sales, exceptional presentation skills, and the ability to close deals.
- An understanding of how to cultivate client relationships.
- Demonstrated ambition, assertiveness, confidence, honesty, and discipline.
- Social intelligence and the capacity to build lasting, high-quality relationships with clients and colleagues.
- Proven sales results and a track record of success.
- The ability to work independently.
The following skills and experiences would be advantageous:
- Experience with CRM software.
- Knowledge of property management software.
- Experience working with a remote team.
- Strong analytical and problem-solving skills.
- Existing relationships within the property management industry.
- Familiarity with the latest trends in property management technology.
- Multilingual proficiency to cater to diverse clients.
Top Skills
Crm Software
Property Management Software
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