Strategic Account Executive

Great Question is the all-in-one customer research platform for understanding your customers. Our platform enables teams to recruit participants, run research, and share insights – all in one place. Backed by world-class investors and trusted by industry-leading teams like Gusto, Experian, Canva, and Brex, we’re building the future of customer research.

We believe AI is a multiplier for creativity, speed, and scale. Everyone on the team is encouraged to lean into AI, not just to be more efficient, but to push boundaries and unlock new possibilities. Whether you’re writing, designing, coding, or analyzing, we expect you to explore how AI can elevate your craft.

Our culture is built on high trust, high agency, and high emotional intelligence. If you’re looking for a place where your voice matters, where work is fun, and where you're empowered to do your best - join us in redefining user research 🚀

At Great Question, we’re building more than just a product, we're building a culture grounded in values that drive how we work:

• Solve for the customer: Everything we do, from product decisions to marketing strategies, starts with a simple question: does this serve our customers’ needs?

• Quality matters: We balance speed with intention, aiming to build a product that people trust and love.

• We ship: Speed is part of our DNA. We prioritize getting valuable work into the hands of customers early and often.

• Continuous improvement: Feedback is fuel. We thrive on learning from peers, customers, and each other.

And we believe the best work happens in an environment that supports trust, creativity, and ownership:

• Froth: We leave room for fun. Work should be energizing, not draining.

• Disagree and commit: Healthy debate is welcomed. Once a path is chosen, we unite and move forward together.

• Sign your name: We take pride in our work and follow through on our commitments with excellence and accountability.

We’re looking for an experienced Strategic Account Executive to join our high-performing, fully remote team.

This is your chance to get in early, work on an exciting and impactful problem, and help shape not just our go-to-market motion, but the future of how software teams connect with customers through research.

You’ll be at the forefront of driving revenue, focusing on hunting, nurturing inbound leads, and closing deals with our largest enterprise prospects – companies that will thrive using our research automation platform.

To thrive in this role, you’ll need:

• Proven B2B sales experience, especially in fast-paced, high-growth environments.

• The independence and drive to operate autonomously.

• A genuine passion for the research space, or the hunger to dive in and learn it fast.

• Develop and Execute Pipeline: Identify and connect with potential customers through outbound efforts and inbound leads.

• Manage strategic sales cycles: Our ideal customers are large enterprises with complex, extended procurement processes. You’ll need to anticipate these requirements and navigate them to completion, often over several months.

• Expansion Sales: identify expansion opportunities within current customers, while working closely with Customer Success

• Shape Sales Culture: As one of the early hires on our sales team, you’ll help establish and refine our sales practices and culture.

• Experience: 10+ years in a selling role, with at least 4 years as a Strategic Account Executive, selling SAAS software to B2B enterprise customers.

• Drive and Discipline: Self-motivated to excel in a remote, fast-paced, startup environment; thrives in ambiguity and proactively solves problems.

• Customer-Centric Mindset: Passionate about understanding and delivering value to clients beyond the sale.

• High Conviction: Committed to high standards and enthusiastic about our mission.

• Skills and Knowledge: Commitment to sales process and able to leverage data and tools for meticulous pipeline management, and resilient when handling setbacks.

• Collaborative yet Competitive: Brings a team-first mindset with a strong drive to win and exceed personal goals.

• A culture of customer obsession and curiosity

• Opportunity to shape and scale a critical business function

• Competitive compensation & equity

• Fully remote team with flexible work hours

• Annual team retreats and virtual events

• Generous PTO, health benefits, and learning stipend

Great Question is committed to providing a workplace free from discrimination or harassment. We expect every member of the Great Question community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve.

Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.