Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel.
Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we’re building a team to shape the future of direct mail.
Staff Software Engineer
The Staff Software Engineer will have technical ownership of their team’s domain, and influence across Lob’s system. They will work on coding but will also have a key role in reviewing other’s code, creating new feature designs, collaborating with other engineering teams to understand system impacts of new work, educating more junior engineers on software best practices, and mentoring their technical skills.
Responsibilities:
Write high-quality code and tests with strong operational maturity, including supportability, deployment, monitoring, logging, and alerting.
- Take ownership of system health, identifying ways to improve stability and proactively resolving defects before they become problems.
- Lead technical design for significant initiatives, make long-term tradeoff decisions, and align designs across teams.
- Break down complex work, guide teammates to spread knowledge and ownership, and partner with product and engineering managers on short- and long-term planning.
- Write clear documentation for developers, product partners, and customer-facing use cases when needed.
- Consult with engineering leadership and fellow staff engineers to establish company-wide engineering goals and initiatives.
Additional Duties/Responsibilities:
- Participates in planning and execution of team/company’s initiatives.
- Assists with special projects outside of regular scope, as assigned.
- Provides backup coverage for other team members during absences.
- Maintains departmental supply inventory and orders as needed.
- Attends optional training sessions and industry networking events.
- Prepares ad-hoc reports upon request.
- Suggests process improvements for consideration by management.
Required Skills/Abilities:
- 8+ years of experience as a high-performing software engineer in a role of technical leadership.
- 3+ years experience with cloud-based SaaS systems and service providers, such as AWS, Temporal, Nomad, Datadog, or similar.
- Strong programming and problem solving skills. We primarily use TypeScript/Node.js; experience with other languages is fine if you can ramp quickly and lead technical decisions.
- Experience using AI-assisted development tools (e.g Cursor, Claude, or similar).
- Strong communication skills, with the ability to document systems, explain technical tradeoffs to leadership, and educate teams on software best practices.
- Experience integrating with internal and external systems, tools, and data sources, with an emphasis on correctness, scalability, and long-term maintainability.
- Experience building or supporting systems that render user-facing output (e.g., web UIs, templates, or generated artifacts) is nice to have.
Experience scaling production systems and making informed tradeoffs around data models, performance, and system complexity. Comfort operating in ambiguous problem spaces, with strong estimating and execution planning skills to turn loosely defined needs into well-scoped work, identify risks, and sequence execution effectively.
Compensation Information
Base: $187,500 - $207,500
<#LI-REMOTE #LI-GD1
“Lob’s salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.”
We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above.
If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!
Our Commitment to Diversity
Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
Recent awards
#88 on BuiltIn's Best Remote Midsize Companies to Work For in 2025
BuiltIn Best Remote Midsize Companies to Work For in 2024
BuiltIn Best Midsize Companies to Work For 2022
Top Skills
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