Staff Software Engineer (Full Time; Multiple Openings)

Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction— giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

This is where you and your skills come in. We’re currently looking for: Responsible for the design, development, modification and support of RingCentral’s infrastructure and infrastructure solutions.

To succeed in this role you must meet the following requirements:

• Design and implement containerized infrastructure with automation for deployment of large-scale clusters in cloud and on-premise environments
• Developing infrastructure solutions, including DNS, package and image repositories, mail relays and NTP
• Build and maintain deployment packages and automation tools for consistent application delivery
• Providing ongoing support for production environment, including delivering changes, troubleshooting, managing issues, root cause analysis, and post-mortems
• Research, design, and integrate Kubernetes-based technologies to improve performance, security, and scalability of infrastructure systems
• Developing a company-wide service to manage infrastructure systems using Golang and Python. Integrate current systems with that service
• Developing AI solution for the internal company needs and customer-facing services
• Design and implement integration with Google Cloud Virtual Machines
• Perform capacity planning, performance optimization, and scalability improvements for distributed infrastructure systems
• Managing and provisioning computer data center resources through infrastructure as a code (IaaC) using Terraform
• Developing production stability improvements through monitoring, designing process improvements, and developing automation features
• Developing and utilizing CI/CD processes
• Designing automated software and product upgrades, change management and release management solutions
• Continuously improving and sharing knowledge of systems and infrastructure and producing updated documentation
• Assisting with deployment shifts as needed

Desired Qualifications:

• U.S. Master of Science degree or foreign academic equivalent degree in Computer Science, Electronic Engineering or related field plus two (2) years of relevant, progressive experience is required. U.S. Bachelor of Science degree or foreign academic equivalent degree in Computer Science, Electronic Engineering or related field plus five (5) years of relevant, progressive experience is also acceptable. Within the foregoing parameters, any suitable combination of education, training & experience is acceptable.
• Experience with Linux, Windows Server, Amazon Web Services (AWS), Google Cloud, Docker, Kubernetes, GIT, Python, TCP/IP, DHCP, DNS, Terraform, Ansible, Spinnaker, Gitlab, Golang, VMWare, Postgres, Mongo, Django, Jenkins and SRE/DevOps practices is required.

What we offer:

• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
• 401K match and ESPP
• Paid time off and paid sick leave
• Wellness programs including 1:1 coaching and meditation guidance
• Paid parental and pregnancy leave and new parent gift boxes
• Family-forming benefits (IVF, Preservation, Adoption etc.)
• Emergency backup care (Child/Adult/Pets)
• Parental support for children with developmental and learning disabilities
• Pet insurance
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Free legal services that provide legal advice, document creation and estate planning
• Employee bonus referral program
• Student loan refinancing assistance
• Employee perks and discounts program

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This posting is pursuant to and is in compliance with the applicable federal rules of the U.S. Department of Labor regulations. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. We hire for this role frequently. There is no application deadline for this role.