About Zscaler
Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today’s cloud security leader, with more than 65 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.
We’re looking for an experienced Staff Site Reliability Engineer (Federal) to join our Government Cloud team. Reporting to the Manager, Site Reliability Engineering, this is an onsite role based at our Crystal City office in Virginia. This role requires Secret Security Clearance, which must be maintained throughout employment. Candidates must be willing and able to work from a SCIF as part of the team, providing 24x7 coverage, including night and holiday shifts. You will be responsible for:
- Managing operational tasks for Zscaler’s products in the US Government’s classified environments, including deployments, on-call duties, and incident management. This includes participation in regular deployment sync meetings and operational hand-offs
- Managing all cloud infrastructure components such as AWS, private cloud environments, containers, and VMs
- Developing scripts, containerized services, and monitoring mechanisms to automate operations tasks and ensure minimal disruption to service
- Developing operations documentation, handling escalations, implementing measures to prevent recurring incidents, and contributing to DevOps best practices
- Building new and enhancing existing Zscaler services within classified environments
What We’re Looking for (Minimum Qualifications)
- US Citizenship and Active Secret Security Clearance is required and must be maintained throughout employment
- 5+ years of Site Reliability Engineering experience and Bachelor’s degree in Computer Science or a related field
- Site Reliability Engineering experience in both Operations and Engineering environments
- Experience monitoring, including vulnerability scanning, evaluation, patching, and reporting. Knowledgeable in virtualization, cloud services, web security, and networking protocols (HTTP, SSL/TLS, DNS, SQL)
- Proficiency in Linux administration, network troubleshooting, automation tools like Ansible and Terraform, and skilled in Python coding and container-based architectures (AWS ECS, Kubernetes)
What Will Make You Stand Out (Preferred Qualifications)
- Experience with air-gapped and classified environments and monthly monitoring programs (scanning, evaluating, patching, and reporting on environment vulnerabilities)
- Experience with High/Moderate FedRAMP authorization levels and monthly
- Information Assurance Technician Level 2 certification and Top Secret security clearance
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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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