Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!
As a Staff DevOps engineer at Credit Acceptance, you’ll work closely with our development community and other members of Platform Engineering, to build automation solutions to SDLC and Runtime challenges. You’ll grow your skills within a Platform Engineering framework to establish and create GoldenPath /Reuseable SDLC solutions to Enable our development teams with automated build, tests, scans and runtime solutions.
Join us and start changing lives.
Outcomes and Activities:
- This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member
- Defines and adheres to standards, procedures and methodologies for effective operation, performance, security, and recovery of automation systems
- Leads the technical definition for Developer Platforms that span across local development, Internal Developer portal, Orchestration APIs, and integrations to dependent tooling and capabilities
- Partners with Platform Engineering leaders to define and drive a technical vision and roadmap
- Accelerates Engineering projects and maintenance by automating manual processes
- Supports engineering teams to define, estimate, and implement requirements for new system development
- Participates in strategic efforts to reduce the impact of (and the time to recover from) application issues
- Leads efforts to debug the problems which arise in production
- Assists with unit-tests and validates acceptance criteria
- Ensures automated systems are highly available and fault tolerant
- Monitors both systems and processes daily for successful operation
- Trains and supports team members on DevOps and Platform Engineering
- Contributes to team's sprint commitments and actively participate in our Agile practices
- Performs capacity planning and monitoring and predicts system growth trends
- Develops and maintains documentation
Competencies: The following items detail how you will be successful in this role.
- Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer’s shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience.
- Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions.
- One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively.
- Owner’s Mindset: Owner’s Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business.
Requirements:
- Bachelor’s degree or equivalent experience
- 8+ years of experience in DevOps or related field (such as platform engineering or software engineering)
- Proficient writing code as a software engineer
- Demonstrate strong expertise building developer ‘Golden-Paths’ spanning build, test, scan, release and exposing templates in an Internal Developer Portal
- Demonstrate strong expertise managing build and continuous integration tools (Github, Github Actions, Argo, HELM and API driven Platform Orchestration)
- Demonstrate strong expertise managing release or continuous delivery tools (such as Jenkins, Nexus Repository, Blue Ocean, Bitbucket Pipelines, Azure DevOps)
- Strong experience with DB Ops & DB Change Management Tools like Liquibase, Postgres, Oracle.
- Strong experience with application server technologies (such as Tomcat, WebLogic, JBoss, WebSphere, Spring boot, Docker)
- High EQ with the ability to present to leaders and engineers with knowing how to adjust presentation for the proper audience
Preferred:
- 8+ years of software engineering experience
- Experience with test automation frameworks
- Experience with doing API development in support of building Developer Platforms
- Experience configuring and maintaining database versioning tools (Liquibase, etc.)
- Experience with application & infrastructure monitoring for performance and availability (DynaTrace, Grafana, Open Telemetry, etc.)
- Experience managing source code solutions & branching strategies (GitHub Trunk Based Development, etc.)
- Experience with an object-oriented language (Java, JavaScript, Python)
- Experience working with cloud-based technologies (AWS, etc.)
- Experience working with infrastructure as code and related tools (Terraform, CloudFormation, Spacelift, etc.).
- Strong experience with automation technologies and scripting languages like Python, Groovy, Node, Go
- Experience with SDLC security including Code Quality, Static Code Analysis and being able to automate the scanning and output files in partnership with Security team requirements.
Knowledge and Skills:
- Ability to simultaneously integrate into several teams to innovate, design, and build Platform solutions for the enterprise
- Demonstrate a continuous improvement mindset by integrating code quality, security, and automated testing capabilities; remove technical impediment
- Be a strong collaborator with product owners and understand business needs to deliver robust solutions that bring business value and support the goals of both DevOps and the Platform organization
- Be an evangelist for Platform Engineering that introduces Platform standards, methodologies, and automation
- Ability to automate unit and integration test cases and solve problems
- Experience and understanding of the business value created and driven by the work done in Platform Engineering
- Strong understanding of relevant and emerging technologies
- Provide feedback and mentor fellow team members
- Demonstrate initiative and embed learning and innovation in your day-to-day
Target Compensation: A competitive base salary range from $140,625 - $206,250. This position is eligible for an annual variable bonus of cash and equity, between 10-20%. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications.
Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego.
INDENGLP
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Benefits
- Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
- Positive by maintaining resiliency and focusing on solutions
- Respectful by collaborating and actively listening
- Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
- Direct by effectively communicating and conveying courage
- Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
- Remain compliant with our policies processes and legal guidelines
- All other duties as assigned
- Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person’s age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
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