Job Description
IT & Tech Ops at GoTo
GoTo’s IT & Tech Ops team enables a remote-first, high-performance workplace—powered by state-of-the-art AI technology. We’re dedicated to delivering seamless digital experiences that boost productivity and collaboration for every employee worldwide. By harnessing AI, we automate routine tasks, proactively identify solutions, and open new doors for global teamwork and problem-solving. Join our tech innovators and help reimagine the future of work for our teams and customers.
Your Day to Day
As a Staff Dev Ops Engineer, you would be working on
Design and deploy automation solutions using Azure Logic Apps, Azure Functions, Power Automate, and Azure Automation
Build and extend Microsoft 365 Copilot experiences — custom agents, plugins, and Copilot Studio solutions
Develop and maintain Infrastructure-as-Code using Azure environments
Integrate Azure OpenAI Service into enterprise applications — RAG architectures, prompt engineering, and LLM-based workflows
Automate Microsoft 365 administration at scale via Microsoft Graph API, PowerShell, and Graph PowerShell SDK
Partner with service desk, endpoint, finance, and HR systems teams to identify and deliver high-impact automation
Build pipelines for automation artifacts using Azure DevOps or GitHub Actions
Implement, evaluation, and responsible AI practices for production AI workloads
Document solutions and mentor IT teammates on automation and AI patterns
What We’re Looking For
As a Staff Dev Ops Engineer, your background will look like
5+ years in IT engineering, cloud engineering, or automation role.
Proficiency in PowerShell and at least one of Python, C#, or TypeScript
Experience with Microsoft Graph API and M365 tenant administration
Copilot Studio, Slack, Power Platform, or Power Automate experience
Understanding of RAG and LLM architecture, prompt engineering, and vector databases
Experience with SailPoint, Intune scripting, Proactive Remediations, or endpoint automation
Knowledge of responsible AI practices and AI governance frameworks
Ability to translate business problems into automated technical solutions. Ability to meet deadlines, multi-task, and prioritize projects independently.
Demonstrable excellent troubleshooting skills.
What We Offer
At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:
Comprehensive health benefits, life and disability insurance
Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
Tuition and reading reimbursement programs to support your continuous learning and professional growth
Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.
Benefits: Comprehensive health insurance (medical, dental, vision), 401(k) plan with discretionary company match, paid time off, employee discount programs, Short Term and Long Term Disability, and Basic Life Insurance.
Annual Base Salary Range: $149,000.00 - $199,000.00The above shows our ranges from minimum to maximum. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits.
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