Sr Systems/Platform Administrator - Insurance

      

This role is part of the Life, Health, Annuity Product Concept and Design product team. As a Sr Systems/Platform Administrator, you will work and problem solve collaboratively and independently, with your peers, and with our software vendors and platforms to translate customer needs into technical solutions. You will be responsible for the control of the technical configuration of technical vendor assets by applying processes for documentation, change control management, reconfiguration, baselining, data management, and other relevant processes. You will manage and modify the elements that comprise information produced as a part of the software vendor process. You will be responsible for understanding vendor capabilities to best leverage the technology we have to deliver on our business objectives. This includes understanding vendor upgrades for impacts, configuring the system to deliver value, maintaining technical implementation and recommending improvements or features.

         

          

DUTIES & RESPONSIBILITIES: 

Technical Configuration

• Ability to support configuration via software and/or scripting
• Contributes to the design and configuration of systems
• Ability to perform data analysis within the platform, as needed
• Ability to support reports and analytics
• Ability to work / problem solve  collaboratively & independently
• Create, maintain, and improve processes, procedures, and documentation
• Serves as an expert on systems/platform configuration to peers and vendors
• Strong working knowledge of systems/platform configuration

Technical Acumen

• Working knowledge of Dev Ops principles to be able to make recommendations / implement Dev Ops for vendor packages
• Understanding of basic engineering and/or software development principles and terminology
• Working knowledge of common IT controls and processes (change management etc.)
• Working knowledge and proficiency in common operating systems (Windows, Linux, etc.)
• Strong understanding of common technical protocols, constructs, and concepts including but not limited to: basic networking and networking protocols, servers, storage, databases, application hosting platforms, cloud computing, and common application development tooling
• Proficiency in at least one scripting language (bash, Python, etc.)
• Understanding and familiarity of common security concepts, practices, and tools

Managing Technology Vendors

• Leads the design, development, and maintenance of configurations on the vendor platform
• Ability to understand a vendor platform to be able to support configuration via software and/or scripting
• Ability to identify vendor release impacts and support release validation
• Participate in proof of concept / technology with the vendor (ex SOW process)
• Ability to support user provisioning and user account management (systematic or manual)
• Works collaborative with technology vendors to address system/platform and business needs

Collaborating within the team

• Lead and/or participate in teams collaboration session to provide technical expertise to solve problem/remove roadblock
• Lead and/or participate in product and release planning to help decompose work     

Collaboration outside the team

• Networks outside of the team to grow skills and serves as subject matter expert
• Bring awareness to their role
• Influence how "system admins" can learn from each other and contributes to Communities of Practice 
• Participates in team support rotation, if applicable

Coaching Others

• Provide mentorship guidance to junior team members to help them learn foundational configuration skills
• Provide trainings to the junior developers and groom them
• Provide domain expertise on systems/platform configuration in their area to junior engineers to help them learn/grow their skills and contribute as part of the team

General

• Understand and apply system & platform policies, standards, and processes to ensure the confidentiality, integrity, and availability to Thrivent
• Assess and interpret policies and procedures and relevant business and technology processes
• Identify and recommend process improvements to streamline and enhance technology solutions
• Understand potential technology risks and respond appropriately
• Provide assistance with other deployed technologies, as needed
• Support regulatory examinations and internal audits, as needed
• Provide on call support of deployed technologies

Building Talent

• Seeks to grow themselves through experiences and learning opportunities and share back with the team when applicable

• Provide mentorship & guidance to junior team members to help them learn the foundational skills
• Provide technical expertise within and outside of the team and business unit to help solve issues
• Provide training / domain experience to junior members to help them grow their skills and contribute as part of the team
• Participate in the interview process & contribute to the recruitment process to attract and hire the right talent
• Engage in the tech community to build Thrivent technology brand
• Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes.  ​
• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients.  Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.  

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As a Sr Systems/Platform Administrator you will interact with peers, engineers across product teams, vendors, and cross functional partners to ensure optimization of technology configuration and solutions.

QUALIFICATIONS & SKILLS:  

 Required:

• Bachelor's degree in Computer Science or other technical field or equivalent work experience
• 5+ years applicable experience
• Demonstrated leadership on mid-large scale projects

Preferred: 

• Financial Services industry experience
• Life, Health, Annuity product experience
• Learning agility, collaboration, analytical thinking, critical thinking, strong organizational skills
• Diagnose, troubleshoot & perform repairs on responsible technologies
• Knowledge and proficiency in the following technologies a plus: SQL, Java, SFTP, APIs

              

Pay Transparency

 

Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $97,165.00 - $131,458.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

 

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

 

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

 

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.