Sr. Site Reliability Engineer- Container

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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Essential Duties & Responsibilities 

● Participate in the architecture and implementation of scalable platform solutions which present long term solutions that meet business requirements 

● Collaborate with software engineers, DevOps, Information Security, and other teams to integrate applications into the platform 

● Create and share guidance for other teams on the proper implementation of infrastructure including technical guides with best practices 

● Monitor system health, performance, and reliability, and implement proactive measures to prevent downtime 

● Implement processes to ensure security vulnerabilities are remediated within SLA

● Investigate and troubleshoot complex system and performance issues, providing root cause analysis and solutions 

● Identify opportunities for process and system improvements and contribute to ongoing performance and cost optimization efforts 

● Stay informed about industry trends and best practices to continually improve the platform

● Participate in a on-call schedule 

● Create system infrastructure and processes documentation

Required 

● 4+ years experience in a DevOps / SRE / Platform Engineering role 

● Direct experience of cloud platforms (e.g., AWS, Azure, GCP) 

● Proficiency in scripting and automation using tools used by DevOps professionals such as Python, Bash, Powershell, or Java/.NET development 

● Familiar with creating/modifying infrastructure-as-code (IAC) 

● Strong experience with modern CI/CD tooling focused around rapid container deployment.

● Strong understanding of networking, load balancing, and security principles.

● Experience using automation tools. Build, provision, deploy, test and monitor

● Familiarity with creating physical and logical infrastructure diagrams 

● Ability to communicate effectively both verbally and in written form. Adapts communication style to different audiences 

● Effective presentation skills 

● Ability to work cross functionally 

● Provide mentorship to team members 

● Work is done independently and reviewed at critical points 

● Key stakeholder in projects of diverse scope from design to completion 

● Enhances relationships with internal/external partners 

● Ability to participate in on-call rotation as assigned 

Preferred 

● Master’s degree in computer science or related field 

● Experience with containerization and orchestration technologies, such as Docker and Kubernetes. 

● Understanding of regulatory standards or experience working in a PCI environment

● Previous experience with Git or a similar source code management system 

● Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK Stack).

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.