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The Senior Scrum Master (Scrum Master II) is an experienced servant leader and Agile coach supporting product teams within the Life, Health, and Annuities portfolio. This role goes beyond facilitating Scrum ceremonies to actively coach teams on Agile principles, helping them continuously improve their ways of working based on team maturity, context, and business needs. The Senior Scrum Master partners closely with product, engineering, and business stakeholders to align priorities, improve delivery, and drive outcomes while balancing cost, time, and scope. They leverage metrics, transparency, and storytelling to promote accountability, support informed decision‑making, and advance Agile maturity in support of enterprise product outcomes.
DUTIES & RESPONSIBILITIES:
- Provides expert consulting to the Product Owner in building and maintaining the product roadmap, release plan and strategic product roadmap based on the priorities set by the Product Owner and input from the Team.
- Responsible for leading multiple product teams or large initiatives monitoring progress across all products to ensure on target and providing needed support to remove obstacles to achieving product deliverables.
- Responsible for leading product teams and managing all activities (including strategy and ideation), in a product life-cycle (initiation, planning, executing/controlling, and closing) associated with high visibility products that are long-term, across one or more lines of business and carry a substantial impact to the relevant businesses.
- Foster self-organization and cross team collaboration. Enable the Team to make decisions and remove decision making barriers whenever possible. Facilitate discussion, decision making, and conflict resolution
- Identify areas for process improvement and establishes effective and efficient processes, by analyzing current and new product management processes.
- Provide leadership to assigned product managers to establish product plans and objectives that result in on-time and on-budget outcome. Track progress and provide updates on any changes in strategy or priorities.
- Effectively communicate relevant status and initiative level metrics to senior executives on the progress of individual products and the overall initiative.
- Establishes and maintains a strong partnership with internal customers to fully understand the business and their business needs. Work cross functionally in a matrixed environment to drive partnerships to achieve shared goals.
- Strengthen the presence of our team as an Agile center of excellence. Actively contribute to the company’s Agile and Product Community. Keep the rest of the company network aware of our activities
- Inspire others to achieve challenging goals and high standards of performance while committing to the organization’s direction (Product/Agile/DevOps))
- Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.
- Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
QUALIFICATIONS & SKILLS:
Required:
- Bachelor's degree in Computer Science, Business or other technical related field or equivalent work experience
- 4-6 years in a lead role on projects, scrum teams, and/or business lead initiatives, at least 3 years as a ScrumMaster or related experience
- Understand fundamentals of iterative development, software development process and procedures
- Expertise with common Agile practices, service-oriented environments, and better development practices
- High level of organization and attention to detail
- Passion and understanding of new technology and trends.
- Excellent communication, collaboration and influence skills among all organizational levels; strong facilitation and executive communications skills.
- Strong ability to effectively manage and resolve conflicting priorities
Preferred:
- Experience leading agile teams in SAFe, Scrum, or Kanban contexts
- Certified Scrum Master or similar certification
- Master’s degree in a related field
- Experience managing essential risk mitigation activities including identification, tracking, follow-up, escalation, and contingency planning on risks, issues
- Demonstrates mastery of software development processes and procedures, including test driven development, incremental development approaches and technical change management.
- Strong leadership skills to coordinate and motivate product teams, even outside direct reporting relationships.
- Experience developing and implementing initiative and product level performance metrics
- Experience working in large, complex organizational initiatives
- Advanced skills in MS Office Suite with particular emphasis on Excel
- Adept at financial management to administer budgets across multiple products and ensure the product meets its requirements for return on investment.
Pay Transparency
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.
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