Sr. Revenue Operations Analyst

We are a small, fast-moving team with the mission to solve the biggest challenges facing the media and entertainment industry.

Suite enables teams to effortlessly store, share, and edit media files, just as if everyone were working from the same local drive. Teams can now forget about dealing with lengthy downloads or syncing issues, saving them countless hours/days on each project, freeing up artists to focus on their creativity.

About the Role

We're seeking a dynamic Senior Revenue Operations Analyst to join our operations team. This position will be a hybrid role focusing on analytics, planning, and operational scaling. As the team grows there will be an opportunity for specialization. 

The first core focus area will be a deep dive into analytics that can drive business decisions. This role is pivotal in scaling our processes and our reporting capabilites as well as improving efficiencies across the organization. You will blend high-level strategic thinking with on-the-ground execution – working closely with sales, customer success, finance, and product teams. 

This is an opportunity to influence how we build and scale across the organization and offers a variety of growth opportunities. As a fast-moving start-up, we embrace a culture where everyone wears many hats and is eager to tackle both strategic initiatives and hands-on tasks.

Your Day-to-Day:

• Analytics & Insights:

  • Develop and maintain comprehensive reporting systems to inform business decisions, including daily operational reports, executive summaries, and board presentations.

  • Identify and analyze key performance indicators to uncover opportunities for improvement and growth.

  • Oversee our data pipeline infrastructure, utilizing tools such as Fivetran, Snowflake, and Sigma BI.

  • Growth hacking/marketing insights

  • Enhance customer utilization reporting to quickly identify successful strategies and areas for improvement.

  • Elevate the quality and impact of our board reporting through insightful data analysis.

• Systems & Operations:

  • Optimize existing systems, with a primary focus on our CRM, to improve efficiency and data integrity.

  • Ensure accuracy and consistency of data within the CRM system.

  • Oversee account and opportunity ownership, as well as territory management.

  • Document and maintain processes across sales, customer success, and finance departments.

  • Proactively identify operational inefficiencies, propose solutions, and lead implementation efforts.

• Planning & Analysis:

  • Manage and refine our financial planning models, focusing on headcount planning and revenue forecasting.

    Administer sales commission structures to ensure alignment between incentives and desired outcomes.

    Design and enhance forecasting models for sales pipelines, upsells, and customer churn.

    Collaborate with leadership to understand and advance company initiatives through strategic planning.

    Dive deep into data analysis to inform decision-making and drive business objectives.

• Collaboration & Support:

  • Work cross-functionally to identify areas for improvement.

  • Support sales teams with pipeline management and sales forecasting.

  • Engage in various tasks as we grow and evolve—be prepared to wear many hats!

Who you are:

• Experience: 3-7 years in data/analytics, finance, or quantitative sales/revenue operations.

• Languages: Master at all things sheets/excel, expert with writing effective SQL (or Python if preferred.)

• Tools/Skills: We use Fivetran, Snowflake, and Sigma BI. You don’t have to have used those specific tools, but a familiarity with data pipeline tools is needed to hit the ground running.

• Process-Oriented: Directly owned or deeply involved in process and system improvements.

• Analytical: You can go from 0 to 1 and 1 to 10 on all sorts of reporting infrastructure, structure, and needs.

• Communicative: Excellent written and spoken English skills.

• Hands-On: Willing to dive deep into processes and execute projects end-to-end.

• Adaptable: Flexible and able to adjust to new challenges as the company grows.

• Proactive Learner: Enthusiastic about learning and trying new things.

• Team Player: Enjoy working both collaboratively and independently.

• Impact Driver: Eager to shape the company, culture, and team.

• Driven: Looking for more than "just another job" and ready to make a difference.