The Program Manager leads a large IAM program, ensuring contract performance and delivery quality while managing risks and staffing needs.
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Program Manager (PM) is responsible for leading and managing a large-scale Identity and Access Management (IAM) program for a CDW customer. This role serves as the primary interface between CDW and Government stakeholders, ensuring contract performance, delivery excellence, and customer satisfaction. The PM provides strategic leadership, operational oversight, and accountability for staffing, reporting, and execution of all IAM program activities.
What you will do:
* Manage and oversee the IAM program in support of a CDW customer, ensuring successful execution of all contractual requirements.
* Serve as the primary point of contact for the Contracting Officer (CO), Contracting Officer's Representative (COR), and/or Enterprise Services Center (ESC) Program Manager to address issues, risks, and contract-related matters.
* Lead IAM initiatives, providing direction and oversight for program scope, schedule, budget, and performance.
* Ensure all program deliverables, reports, and contract-required documentation are completed accurately and delivered on time.
* Maintain appropriate staffing levels to support contract requirements, including recruiting, onboarding, and filling vacancies within specified timeframes.
* Attend and actively participate in meetings related to contract performance, status reviews, and customer engagements as required by the CO.
* Apply strong organizational, management, and problem-solving skills to proactively identify risks, resolve issues, and ensure program success.
* Manage projects of significant scope and complexity consistent with the magnitude of the contract.
What we expect from you:
* Bachelor's degree and 5 years of project management experience OR, 9 years of project management experience.
* Demonstrated experience managing large, complex programs or projects of similar size and scope.
* Proven ability to lead teams, manage stakeholders, and deliver results in a fast-paced, contract-driven environment.
* Strong communication, organization, and problem-solving skills.
* Experience leading or supporting Identity and Access Management (IAM) programs, a plus.
* Experience supporting ISC (Identity, Credential, and Access Management) or SailPoint Identity Now programs, a plus.
* Prior experience working with Government customers and contract-based environments, a plus.
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Program Manager (PM) is responsible for leading and managing a large-scale Identity and Access Management (IAM) program for a CDW customer. This role serves as the primary interface between CDW and Government stakeholders, ensuring contract performance, delivery excellence, and customer satisfaction. The PM provides strategic leadership, operational oversight, and accountability for staffing, reporting, and execution of all IAM program activities.
What you will do:
* Manage and oversee the IAM program in support of a CDW customer, ensuring successful execution of all contractual requirements.
* Serve as the primary point of contact for the Contracting Officer (CO), Contracting Officer's Representative (COR), and/or Enterprise Services Center (ESC) Program Manager to address issues, risks, and contract-related matters.
* Lead IAM initiatives, providing direction and oversight for program scope, schedule, budget, and performance.
* Ensure all program deliverables, reports, and contract-required documentation are completed accurately and delivered on time.
* Maintain appropriate staffing levels to support contract requirements, including recruiting, onboarding, and filling vacancies within specified timeframes.
* Attend and actively participate in meetings related to contract performance, status reviews, and customer engagements as required by the CO.
* Apply strong organizational, management, and problem-solving skills to proactively identify risks, resolve issues, and ensure program success.
* Manage projects of significant scope and complexity consistent with the magnitude of the contract.
What we expect from you:
* Bachelor's degree and 5 years of project management experience OR, 9 years of project management experience.
* Demonstrated experience managing large, complex programs or projects of similar size and scope.
* Proven ability to lead teams, manage stakeholders, and deliver results in a fast-paced, contract-driven environment.
* Strong communication, organization, and problem-solving skills.
* Experience leading or supporting Identity and Access Management (IAM) programs, a plus.
* Experience supporting ISC (Identity, Credential, and Access Management) or SailPoint Identity Now programs, a plus.
* Prior experience working with Government customers and contract-based environments, a plus.
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
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