Sr Product Manager, Kentik NMS

Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks.

Kentik builds observability products for some of the most complex networks in the world. Our platform ingests high-volume network, flow, telemetry, and performance data and transforms it into actionable insights for engineering, operations, and business teams.

Kentik NMS extends our observability capabilities into network monitoring and management, providing deep visibility into device health, infrastructure performance, fault detection, and operational workflows across enterprise and service provider environments.

As a Product Manager for Kentik NMS, you will help drive the product roadmap and execution for our Network Management System capabilities. You will work closely with product, engineering, design, and customer-facing teams to deliver reliable, scalable solutions that help customers monitor, manage, and troubleshoot network infrastructure.

In this role, you will:

• Assisting in driving the product roadmap for Kentik NMS, balancing customer needs, technical feasibility, and business priorities
• Independently prioritize features, enhancements, and technical investments, while partnering closely with senior product leadership for alignment
• Translate customer and operational requirements into clear product specifications and user stories
• Partner closely with engineering to design and deliver capabilities such as device monitoring, fault management, alerting, configuration visibility, and performance analytics
• Engage regularly with customers, network operators, and customer-facing teams to gather feedback and validate product direction
• Develop a deep understanding of network operations workflows, including monitoring, troubleshooting, and incident response
• Use product data and customer insights to measure impact and guide continuous improvement
• Support features through the full product lifecycle from discovery to delivery

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• 5+ years of experience in a technical role at a technology company (e.g., network engineering, NOC operations, systems engineering, SRE, IT infrastructure)
• Strong understanding of networking fundamentals, routing and switching concepts, and the OSI stack
• Experience working with network monitoring or management systems (e.g., SolarWinds NPM, PRTG, LogicMonitor, Nagios, Cisco Catalyst Center, Cisco Meraki, or similar tools)
• Familiarity with SNMP, telemetry, device polling, alerts, and performance monitoring concepts
• Understanding of enterprise and/or service provider network architectures
• Strong analytical and problem-solving skills with the ability to translate technical requirements into actionable product work
• Ability to communicate effectively with engineering teams and operate cross-functionally
• Prior product management experience is strongly preferred but not required

• Experience with large-scale network operations or NOC environments
• Familiarity with automation and scripting tools (e.g., Python, Ansible, APIs)
• Experience working with networking vendors such as Cisco, Juniper, Arista, or similar
• Understanding of configuration management and network automation workflows
• Linux experience and familiarity with distributed systems
• Networking certifications such as CCNA, CCNP, or equivalent

• Our core data engine and platform are primarily written in Go
• We use Node.js + Express for application serving, and React as our primary UI framework
• We also use some JS and Python for tooling/scripting
• In addition to our own database, we use Postgres, Kafka, Mysql, and Redis
• Internal and public APIs expose both rest/json and gRPC endpoints
• Haproxy, Envoy for API traffic routing and balancing
• Github for source control, PRs, issues
• Jenkins for automated builds

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $190,000– $230,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. 

We don’t look for individuals who fit the culture, but those who will continue to add to the culture.
We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. 

Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to [email protected].

Come as you are!
You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.

#li-remote