Sr. Product Manager, Data Acquisition Team

As part of our team, you will be responsible for:

• Defining and prioritizing requirements for one of Zus’s Data Acquisition teams. The types of problems we solve include:
• Constructing the most complete, freshest clinical picture of a patient possible so that providers don’t have to go hunting for records or delay patient care
• Helping both technical and clinical users understand what data we are surfacing to them, how complete it is, how fresh it is
• Connecting new data partners and vendors to the Zus network 
• Transforming healthcare data from a variety of formats (CDA, HL7v2, NCPDP, FHIR, even PDFs) to Zus’s FHIR standard, handling a lot of messiness and variation along the way
• As we grow, scaling our operations and technical pipelines to handle more patients and data needs


• Customer Feedback: Continuously iterate on data products based on customer feedback, actively seeking input from users to enhance usability and coverage
• Partner Collaboration: Collaborate with our external partners to ensure we’re integrating with them correctly and delivering on our roadmap
• Data Reporting: Collaborate with Commercial team to proactively address data-related concerns including developing customer dashboards, metrics, and reports tailored to customer use cases
• Data Quality: Maintain metrics on data quality and explore opportunities to improve data coverage and accuracy
• Issue Investigation: Examine customer-reported and internally identified issues that require data such as changes in encounter volume, appointment duplication or patient progress issues 
• Sprint Management: Collaborate closely with the engineering team to manage sprints, ensuring that development efforts align with product goals and timelines including the entire release lifecycle, from planning to deployment

You're a good fit because you have

• Prior experience in product management, including managing a roadmap, setting priorities and making tough tradeoffs, and translating customer needs into detailed product requirements 
• Worked closely with engineering teams to nurture early products from prototypes to beta to GA, while maintaining and iterating on established capabilities
• Familiarity with healthcare data standards and formats, with a strong interest in this domain
• Enthusiasm about exploring and analyzing data using SQL and business intelligence (BI) tools
• Experience building intuitive technical interfaces and user experiences (APIs, data marts, data itself)
• Experience investigating data trends, answering questions, and proactively improving data quality
• Empathetic approach to customers that allows you to relate to and build trust with our technical users (digital health engineers) and their customers (patients and providers)
• A collaborative mindset that allows you to partner with our Customer Success and Sales teams to make individual customers successful
• Clear communication style that allows you to craft nuanced messaging to win over teammates, leadership, and the market
• A self-starter attitude that shows that you are ready for the fast, and sometimes unstructured, nature of an early startup