Sr Mgr, Proj Program Management/ONECM Communications & Organizational Readiness Lead (IC)

Role Summary 

The ONECM Communications & Organizational Readiness Lead is accountable for designing, developing, and delivering comprehensive executive-level communications, as well as ensuring enterprise-wide readiness for all ONECM-related work. This role serves as the central hub for communication strategy, stakeholder alignment, and organizational preparedness—bridging product, training, and business teams to drive successful adoption. 

Key Responsibilities 

Executive Communications & Strategy 

• Lead the development of all executive-level presentations and materials related to the ONECM program, ensuring clarity, consistency, and alignment with strategic objectives. 

• Translate complex program updates and technical requirements into concise, compelling narratives for senior leadership and broader audiences. 

• Partner with program leadership to shape messaging, storytelling, and decision-support materials. 

Enterprise Change Communications 

• Own and deliver all internal communications related to impacts and changes. 

• Develop and execute a comprehensive communication strategy, including messaging, channels, cadence, and stakeholder targeting. 

• Ensure communications are timely, transparent, and tailored to different audience needs across the organization. 

Organizational Readiness 

• Drive readiness planning and execution across all impacted business areas and organizational levels. 

• Define and track readiness criteria, milestones, and success measures. 

• Identify risks, gaps, and dependencies, and proactively address them to ensure successful change adoption. 

Cross-Functional Collaboration 

• Partner closely with Product Owners, Training, Reporting, Change Management, and other key stakeholders to align messaging, coordinating timelines, and deliverables. 

• Translate technical requirements and product updates into clear, actionable communications for all levels of stakeholders, including  

• Coordinate and integrate communications, training, and change activities into a cohesive readiness plan. 

Program Coordination & Governance 

• Organize and communicate key program activities, milestones, and updates across stakeholder, including executives. 

• Maintain visibility into progress and readiness through reporting, dashboards, and executive updates. 

• Support forums with structured updates, insights, and recommendations. 

Required Qualifications:

• 7-10 years executive communication and storytelling 

• 3-5 years change management and organizational readiness 

• Demonstrated ability to translate technical requirements into detailed, audience-appropriate communications across all organizational levels 

• Stakeholder engagement and influence 

• Strategic thinking and program coordination 

• Ability to simplify complex concepts for diverse audiences 

Preferred Qualifications:

• Executive clarity and alignment on ONECM program direction 

• Effectiveness and reach of internal communications 

• Organizational readiness scores and adoption outcomes 

• Alignment across product, training, and business stakeholders 

• Timely delivery of high-quality communications and materials