Sr Mgr, Product Management

This posting has been extended beyond it's anticipated closing date.
Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The Sr. Manager Product Management develops and manages the roadmap for Internet Customer Premise Equipment (CPE) across all aspects of hardware, firmware / software, platform and leads the team responsible for the design, development, launch and lifecycle management of new Spectrum Fiber Internet CPE across Residential, Business and Spectrum Community Solutions customer segments. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
BE PART OF THE CONNECTION
As a Senior Manager, Product Management, you will be responsible for defining and launching a leading product development process (from ideation to successful product launch) to be used by all lines of business. This role will assume leadership in ad hoc cross-functional team building. Input gathering, budgeting and authoring of product requirements definition will be at the center of a fast paced, highly visible effort. The role will report to the VP, Internet Product but will operate in a highly matrixed environment with numerous key stakeholders.
WHAT OUR SENIOR MANAGERS, PRODUCT MANAGEMENT ENJOY MOST

• Utilize their ability to generate user journeys and use cases for Telecom CPE Product
• Utilize their proficiency with Jira and other tools to generate and manage Product requirements/use cases
• Utilize their ability to conceive and develop new opportunities to improve customer experience
• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Deep understanding of industry best practices in product development process specific to the
• Cable or telecommunications space and translate appropriate steps for unique organization and market position.
• Collaborative information gathering to translate high level process goals into specific sub-processes with appropriate documentation.
• Develop communication plan for stakeholders and process participants.
• Proactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture.
• Support the development and communication of Product
• Strategies dependent on new services/features to drive financial results.
• Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.
• Lead content and product launches and enhancements of products in the two Charter Operating Units to include working with Corporate Engineering, Corporate and Field Marketing and Field Engineering.

WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

• Experience:
  • Product Development Process - 5+ years
  • Related industry experience (Cable, Telecommunications/Fiber Provider, Software/Online Services) - 5+ years
  • Product Management and/or Product Development Experience, preferably in Cable, Telecommunications, Software or Web Services
• Education:
  • BS in Engineering or other technical degree related to telecommunications, field or operational / process optimization related field required
• Skills:
  • Demonstrated proficiency with Word, Excel, PowerPoint
  • Demonstrated organizational and office management skills
    Effective cognitive and communication skills
  • Demonstrated analytical skills
  • Demonstrated business sense and sense of urgency to achieve business results
• Abilities:
  • Ability to read, write and speak the English language
  • Aptitude and eagerness to learn from a new environment and make an impact quickly
  • Ability to manage and foster change
  • Ability to lead large, cross-functional teams in order to achieve business goals and results
  • Ability to listen to multiple points of view and synthesize against goals for recommendations
  • Ability to plan, prioritize and organize effectively and independently
  • Ability to handle multiple projects and tasks
  • Ability to manage a team
  • Ability to make decisions and solve problems while working under pressure
  • Ability to show judgment and initiative and to accomplish job duties
  • Ability to analyze and interpret data and synthesize recommendations
  • Ability to communicate with all levels of management and company personnel
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
• Travel Ability:
  • Office environment
• Schedule:
  • Full time
  • This position is eligible to work in a hybrid work model (combination of in-office and remote days)
• MBA preferred:
  • Preferred Education

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards: See all the ways we invest in you-at work and in life

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MPD663 2025-51156 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-05-06 06:38 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$110,800.00 and $196,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.