Senior Manager Global Sales Operations

Work Schedule

Environmental Conditions

Job Description

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.

Discover Impactful Work

The Senior Manager Sales Operations will define, lead, and implement sales operations solutions across Sales Analytics, GTM modelling, Territory Alignment & Sales Compensation for the Microbiology division globally. The role is a key driver of revenue growth through having a clear vision on how the function drives revenue performance with accountability for execution, training and adoption of tools & processes. The ideal candidate will have a strong focus on detail with a passion to understand, develop, improve, and streamline sales data and processes to better guide teams in setting and driving sales strategies.

What will you do?

• Responsible for scenario modelling of the annual sales GTM project aligning to commercial strategy across revenues of $650M + annually
• Lead annual sales compensation review, providing key insights & developing recommendations that drive growth & are aligned to business & market dynamics
• Ownership of the overall territory alignment process & execution across multiple systems
• Deployment of annual quota setting process globally
• Management of team of 5 analysts responsible for technical deployment, maintenance & support of a complex suite of reports & analytics used to drive growth, understand performance dynamics & calculate sales compensation payments
• Trusted business partner to Senior Regional & Global Sales leadership, providing metrics, insights, and recommendations to enhance and drive sales team performance
• Build robust sales analytics roadmap in collaboration with Sales, IT and group partners to focus on enhanced user experience, data insights & standard work enablement
• Partner strongly with Sales Effectiveness & Sales Training teams to deliver best in class sales enablement experience for our sales teams across the globe
• Chair quarterly sales compensation council, providing recommendations & support to the council to help set precedents that ensure consistent application of fair & equitable treatment of complex sales compensation challenges
• Develop & implement governance policies, procedures & process to ensure data is high quality & maintained effectively
• Continually evolve & assess analytic offering to track & sales force effectiveness strategies & tool utilization
• Set up, roll out, maintain & track revenues from internal lead sharing program
• Deployment & maintenance of the sales operations bowler to ensure effectiveness of the function
• Working closely with HR business partners on key projects
• Provide project management of key sales operations initiatives
• Responsible for the adoption & utilisation of PPI methodologies within

How you will get here

• Bachelor’s degree
• 8 years + of relevant work experience
• 5 years + direct line management experience
• PBI & Salesforce.com expert with proven track record of deploying scalable tools across diverse geographies
• Programming languages desirable

Knowledge, Skills, Abilities

• Strong commercial orientation with a passion to understand, develop, improve, and streamline sales tools to better guide sales teams in setting selling strategies!
• Strong leadership skills, experience with organization change management & coaching teams to deliver outstanding performance
• Proven track record of managing & delivering complex projects.
• Ability to implement new technologies that support commercial productivity and revenue generation.
• In depth practical experience of process improvement methodologies with significant tangible results
• Intellectually curious with a passion for results, skilled at asking questions for a deeper understanding.
• Adept at challenging the status quo to identify organizational needs, investigate, and implement new technologies or processes to support commercial ambition.
• Must be able to analyse and interpret data elements and make recommendations for change/improvement.
• A great teammate with a bias for action and driving projects to fruition & working cross functionally
• Excellent interpersonal and communication skills (both verbal and written)
• Ability to interact professionally with a diverse group including Sales & Functional leaders at all levels
• Ability to travel up to 25%

What’s in it for you:

Thermofisher is an equal opportunities employer The role comes with a package including, pension, private health care, annual bonus and insurance. It is also a wonderful chance to be part of a diverse distributed team!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.