The role involves designing infrastructure solutions using Ansible, managing lifecycle updates, collaborating with software teams, and providing tier 2 support for service disruptions.
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
About this role:
The Technology for the Chief Operating Office (TCOO) group provides technology services for the Chief Operating Office. This includes operations, control executives, strategic execution, business continuity and resiliency, data solutions and services, regulatory relations, customer experience, enterprise shared services, supply chain management, and the corporate properties group. TCOO provides technology solutions and manages application portfolios for these groups to support modernization and optimization.
Within TCOO, the Fraud and Claims Technology team is seeking a Senior Infrastructure Engineer to help drive the evolution of our Fraud Analytics and Intelligence Platform. This platform underpins real-time AI model execution that protects millions of customers from fraud-at scale and with speed. In this role, the Senior Infrastructure Engineer will be instrumental in supporting enterprise-grade services, mainly Spark but also including- Nomad, Elasticsearch, and Redis. This person will take ownership of build, configuration, patching, and automation processes, ensuring high availability and performance across our big data and low-latency environments. We are looking for a self-starter who thrives in a distributed team environment and can align technical execution with leadership priorities. Experience with Ansible, Infrastructure as Code (IaC), and CI/CD tools is essential, and familiarity with Spark infrastructure is highly desirable.
In this role, you will:
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$87,000.00 - $168,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
18 Aug 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
About this role:
The Technology for the Chief Operating Office (TCOO) group provides technology services for the Chief Operating Office. This includes operations, control executives, strategic execution, business continuity and resiliency, data solutions and services, regulatory relations, customer experience, enterprise shared services, supply chain management, and the corporate properties group. TCOO provides technology solutions and manages application portfolios for these groups to support modernization and optimization.
Within TCOO, the Fraud and Claims Technology team is seeking a Senior Infrastructure Engineer to help drive the evolution of our Fraud Analytics and Intelligence Platform. This platform underpins real-time AI model execution that protects millions of customers from fraud-at scale and with speed. In this role, the Senior Infrastructure Engineer will be instrumental in supporting enterprise-grade services, mainly Spark but also including- Nomad, Elasticsearch, and Redis. This person will take ownership of build, configuration, patching, and automation processes, ensuring high availability and performance across our big data and low-latency environments. We are looking for a self-starter who thrives in a distributed team environment and can align technical execution with leadership priorities. Experience with Ansible, Infrastructure as Code (IaC), and CI/CD tools is essential, and familiarity with Spark infrastructure is highly desirable.
In this role, you will:
- Design and implement Ansible playbooks to modernize, secure, and optimize infrastructure components-starting with Spark and expanding to other critical services
- Manage the full lifecycle of infrastructure updates, including initial provisioning, initial configuration, version upgrades, security patches, and configuration changes across lower environments, with a focus on production readiness and certification
- Collaborate closely with software and data engineers to introduce new tools and services in development environments and engineer scalable, production-ready solutions
- Support production change requests (CRs) and ensure smooth deployment and operational continuity
- Provide Tier 2 support for service disruptions and outages, helping to maintain high availability and performance.
- 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of experience using automation tools such as Ansible, Puppet, or Chef
- 2+ years of experience supporting or maintaining services like Apache Spark, HashiCorp Nomad, Kafka, Redis, or Elasticsearch
- 2+ years of experience with modern CI/CD tools such as Jenkins or GitHub
- 2 years of experience supporting implementation of Spark is highly desired to include cluster and resource mgt, job scheduling, and security settings
- 2 years of experience providing troubleshooting support for platform or operational teams, including incident response and root cause analysis
- 1+ year of experience with monitoring/logging tools (e.g., Prometheus, Grafana, ELK)
- Experience supporting Openshift Container Platform is highly desired
- Exposure to AI/ML infrastructure or low-latency systems, since the platform supports real-time AI model execution
- This position offers a hybrid work schedule - ability to work in office
- This position is not eligible for Visa sponsorship
- Relocation assistance is not available for this position
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$87,000.00 - $168,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
18 Aug 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Top Skills
AI
Ansible
Ci/Cd
Elasticsearch
Git
Grafana
Jenkins
Kafka
Ml
Openshift
Prometheus
Redis
Spark
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