Sr. Director, VCA Managed Services

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa, the global leader in digital payments technology, is on a mission to connect the world through the most innovative, reliable, and secure payment network. Visa's advanced processing network, VisaNet, handles more than 65,000 transaction messages per second, underscoring the company's commitment to innovation and the growth of connected commerce.

Visa Consulting and Analytics (VCA) is Visa’s strategy consulting group, specializing in strategy consulting, data analytics, and pragmatic industry experience to improve client performance. The Senior Director, VCA Managed Services role offers a seasoned leader the opportunity to build, develop, and grow a new service offering focused on conversions and migrations within the payment card industry.

Key Responsibilities:

• Consultative Selling: Identify client needs, challenges, and opportunities relating to conversions and migrations. Present tailored solutions and quantify their value to clients.
• Offering Development: Develop scalable services leveraging Visa and third-party assets, define value propositions, create sales collateral, and establish product pricing strategies.
• Solution Delivery: Demonstrate strong project/program management skills and ensure flawless delivery of services.
• Customer Centricity: Maintain a strong executive presence, communicate technical and non-technical aspects of solutions, and work comfortably across a spectrum of clients from institutional banks to fintech startups.
• Industry Knowledge: Keep a deep understanding of the competitive environment and use this knowledge to shape differentiated Visa solutions.
• Communications: Lead conversations with clients, communicate across functional stakeholders, incentivize cross-functional teamwork, and demonstrate strong diplomacy skills.
• People Leadership: Structure teams effectively and lead high-performers to higher performance levels.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• 10+ years consulting and sales experience with a top-tier firm, 5+ years with a processor in the payment card industry, significant experience managing conversions and migrations, and a demonstrated ability to sell solutions.
• Strong analytical skills, entrepreneurial mindset, knowledge of competitive environments, collaborative approach, resilience in navigating ambiguity, and a growth mindset.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 170,000 to 233,800 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.