Sr Director, Product Management (GTM)

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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The Sr. Director, Product Go-To-Market (GTM) and Program Management is responsible for driving operational excellence in how Alkami brings products to market and executes strategic initiatives. This role emphasizes disciplined execution, process governance, and cross-functional alignment. The Sr. Director will lead the development and ongoing management of GTM frameworks, pricing governance, and enterprise-level program management practices, ensuring that products are commercialized efficiently and strategic initiatives are delivered with rigor.
This individual will be a highly visible leader, working across Product, Sales, Client Success, Marketing, and other functional partners to develop and enforce standards, create transparency, and foster accountability in execution.
This role reports to the VP of Product Operations.

Essential Duties/Responsibilities:

• Playbook Development & Management: Develop and maintain an end-to-end GTM playbook that outlines internal readiness and commercialization processes for all products.

• Stakeholder Alignment: Secure buy-in from cross-functional partners on GTM frameworks, driving engagement through structured forums that provide oversight and visibility into GTM execution.

• Product Roadmap Communication: Manage the production and distribution of product roadmap materials across transmission points, including Sales, CXG, and direct-to-client channels such as the Alkami Community.

• Sales Engagement Standards: Establish clear standards and an ongoing engagement model with Sales to drive consistency in how products are positioned, priced, and contracted.

• Pricing Governance: Lead enterprise pricing governance by managing the Enterprise Pricing Committee, defining and maintaining pricing policies, and producing reporting on price execution and outcomes.

• Strategic Initiative Support: Maintain a best-in-class program management practice focused on supporting large, strategic initiatives led by Product.

• Community Leadership: Act as a leader within Alkami’s community of practice for project and program management, setting standards and sharing expertise to elevate organizational capability.

• Cross-Functional Alignment: Exert influence and leadership to align functional partners with critical tasks, ensuring accountability and progress toward strategic program objectives.

Minimum Education and Experience

• 12+ years of progressive experience in program management, product operations, GTM execution, or related fields, with leadership roles in SaaS, fintech, or technology environments.

• Proven ability to create and scale operational frameworks for GTM readiness, commercialization, and program management.

• Strong background in pricing governance, sales enablement, and cross-functional execution.

• Demonstrated success leading enterprise-level initiatives with measurable impact.

• Exceptional communication and stakeholder management skills, with the ability to lead through influence across all levels of the organization.

• Excellent communication skills: written and oral, with technical and non-technical staff, to all levels of management.

• High integrity, strong sense of ownership and commitment to results.

• Emphasis on relationship and team-building skills across a wide sphere of influence.

• Bachelor’s degree required; MBA or advanced degree preferred.

The successful candidate will:

• Bring structure, rigor, and accountability to complex cross-functional initiatives.

• Standardize and enforce repeatable practices for GTM execution and program management.

• Lead by influence, creating alignment among diverse stakeholders.

• Deliver operational transparency that enables leadership to make data-driven decisions.

• Elevate the organizational maturity of Alkami’s GTM and program management practices.

• Balance their focus across process excellence, business outcomes and leadership impact.

The salary range for this position is: $200,000 - $280,000Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.