Sr Director, IKC Program Management

Posting Date

Essential duties and responsibilities:

The following duties and responsibilities reflect the expectations of this position but are not intended to be all inclusive.

• Set strategic direction for MA/C-SNP Organic Growth efforts for IKC and have accountability for day-to-day management and operations. 
• Determine most important KPIs (across growth, MLR/profitability, quality), set goals, identify and root-cause performance gaps, and develop strategic and operational plans to address
• Drive product strategy, including plan design, benefits, and target patient segments, in partnership with payors
• Inform recommendations on markets / payor partnerships to enter / exit based on projected financials, relationships, and market dynamics, and oversee program launches and sunsets
• Develop and test innovative ideas for how to compliantly increase members on existing C-SNP plans through effective enrollment strategies and stakeholder management
• Optimize member experience through clinical care, use of benefits, and issue resolution
• Be the subject matter expert within DaVita on all things C-SNPs, including industry trends, competitive landscape, policy and regulatory changes, etc.
• Lead and develop a direct team focused on C-SNP strategy and growth, as well as guide a large cross-functional team that includes IKC Managed Care Operations, Dialysis Operations, Payor partners, Claims Analytics & Actuarial, Quality, Business Development, and Legal & Compliance.
• Foster the DaVita Way by encouraging teammate contribution, respect, and support of all types of individuals.      
• 20% travel

Qualifications

• Minimum of 10 years of experience in healthcare strategy or operations; track record of strong execution and results at scale
• Bachelor’s degree required; MBA preferred
• Strong knowledge base of current healthcare payment and delivery structures encompassing Medicare Advantage, value-based care, managed care, and risk-based contracting
• Proven ability to identify and define business problems and issues and develop strategic and financial frameworks
• Powerful communication and presentation skills, both written and verbal, including the ability to influence and impact results at all levels internally and externally
• Be hypothesis and insights-driven, strong nose for value and a bias towards action
• Excel at facilitating complex conversations to drive to prioritization, actions, and results
• Strong interpersonal and leadership skills to build credibility in a matrixed organization
• Proven experience recruiting, developing and leading high-performing teams
• Driven with ability to work in a fast-paced, hard-working, and fun environment
• Personal values in line with DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment & Fun

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.