Sr. DevOps Engineer

Respondology is looking for a hands-on and forward-thinking Senior DevOps Engineer to own and evolve our AWS platform. You’ll lead our IaC migration, modernize CI/CD (standardizing on GitHub Actions), and uplift reliability, observability, and cost governance across EC2- and ECS-based services.

You’ll build the platform patterns, automation, and guardrails that turn hand-rolled scripts and JSON task definitions into clean, reusable IaC—and make staging a true place for end-to-end testing. Your work will directly accelerate how engineering, product, and leadership teams ship safely at scale.

Respondology is  an AI-powered social engagement platform that modernizes how social marketers moderate, listen to, and respond to comments at scale. Fast to deploy. Easy to use. Trusted by hundreds of leading brands to optimize their organic and paid social performance.

This is a REMOTE role with required travel to Boulder, CO twice per year. We are open to candidates in the US or Canada. 

The ideal candidate

• 5+ years operating AWS production workloads (ECS/Fargate, EC2, VPC, IAM, ALB).
• IaC expert: modules, environments, state strategy, CI/CD integration, testing, and policy-as-code.
• Strong GitHub Actions CI/CD (migrate from CircleCI/Makefiles; build/release for Python on ECS and Ruby on EC2).
• Observability with Datadog/CloudWatch (dashboards, alerts, SLOs, on-call runbooks, postmortems).
  Security-first: IAM least privilege, AWS Secrets Manager, AWS Inspector, WAF/Config guardrails.
• FinOps aware: cost tagging standards, budgets/anomaly alerts, and rightsizing practices.
• Clear communicator who mentors teams and drives pragmatic, incremental platform improvements.

A Day in the Life

• Design and roll out an IaC migration (modules, env layout for staging/prod, remote state, policy-as-code).
• Standardize CI/CD on GitHub Actions: build/test/release pipelines for Python (ECS) and Ruby (EC2), with rollbacks.
•  Replace hand-rolled JSON/Makefiles with IaC for ECS services (clusters, task defs, autoscaling), networking, and ALB.
• Uplift staging to support realistic, cross-service end-to-end flows and pre-prod checks.
• Operate core AWS services we use: RDS/Postgres (with read replica), ECS/Fargate, EC2, VPCs, ALB, SQS, OpenSearch, Redshift, ElastiCache.
• Strengthen observability and on-call (two rotations: Ruby/EC2 and Python/ECS) with SLOs, dashboards, and playbooks.
• Partner on SOC 2 Type 2 operations and evidence; maintain WAF/Config and Inspector in pipelines
• Establish cost tagging standards and dashboards; run regular cost reviews and rightsizing.

Here’s what will make us call you for sure

• Led an org-wide zero-to-one IaC migration.
•  Deep GitHub Actions experience for multi-env, gated deploys and infra workflows.
• Proven Datadog expertise (SLOs, useful alerts, dashboard design).
  SOC 2 operational experience and security-by-default defaults.
• Staging/E2E testing improvements for microservices; pragmatic approach to platform evolution.
  

Base Salary: $130k–$160k DOE plus bonus and equity

And if we haven't convinced you yet, here is why you'll want to be part of our team:

• We have a values-led culture with team members who have your back.
• We support 100% remote employment or you may come into our beautiful offices if you’re near Boulder, CO—dogs welcome.
• We understand the importance of a healthy work-life balance through providing flexible work arrangements, as well as a Flex PTO plan with generous holidays including a break between Christmas and New Years.
• We offer comprehensive and competitive benefits to support employee and family well-being including 100% fully paid family leave policies, life insurance and supplemental insurance options.
• We provide matching traditional and Roth 401k, fully vested from day one.

Come as you are: Your background, your beliefs, your pet projects, your playlist—none of those should hold you back from applying. If you’re great at what you do and want to be part of something that’s making a real difference, we’d love to hear from you.