Sr. Creative Operations Manager (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

We are looking for a Sr. Creative Operations Manager to play a critical role within Rula’s Creative Studio, leading the vision and operational execution of all creative projects from intake to planning, execution and delivery. This role will serve as the operational backbone of the Creative Studio. Leveraging industry best practices, you will own project workflows, resourcing, timelines and cross-functional coordination to ensure on-time delivery of high-quality creative at scale.

You will manage all incoming and outgoing creative work, oversee project assignments and resourcing and act as the primary point of contact for stakeholders across marketing, product, growth and other teams. Leveraging your industry credentials and deep understanding of creative processes, you will work upstream with cross functional partners on the planning of projects, setting priorities, identifying risks and continuously improving how the Creative Studio operates. Importantly, you will be out in the industry discovering new tools, industry best practices and new creative talent that will ensure that Rula brand creative is leveraging industry best practices. This role is ideal for a proactive operator who thrives at the intersection of creative, process and collaboration in a fast-paced environment.

Required Qualifications

• 7+ years of experience in creative operations, project management, or a related role within an in-house creative team, agency, or fast-paced organization

• Expertise leading multiple creative projects simultaneously from intake through delivery

• Strong voice and thought leader in how best to tackle creative assignments, with a proven ability to translate business strategy into operational plans, ensuring work is aligned with company priorities in order to reach business goals

• Demonstrated proficiency to bring industry best practices and new talent into a creative organization – with a bias to action to seeking out solutions (e.g. evolving operating models, technology solutions) and resources that optimize creative and business outcomes

• Experience leading creative operations strategy for an in-house team or agency, including intake models, prioritization frameworks, and workflow design

• Mastery of creative project management tools and systems (e.g., Asana, Monday, Airtable, Jira, or similar)

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Experience influencing and aligning cross-functional partners at a senior level, balancing creative excellence with business needs and operational constraints

• Expertise identifying risks, dependencies, and tradeoffs early and proactively driving solutions across stakeholders

• Background working in healthcare, technology, or another highly regulated and/or fast-growing industry environment

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.