Sr. Commercial Transactions Counsel

Position: Sr. Commercial Transactions Counsel

Location: US (Remote)

Reports to: VP of Legal

 

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users  with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

 

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

 

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

 

HighLevel isn't your typical SaaS company — and this isn't your typical commercial counsel role. We do things differently here, from how we build our product to how we structure and negotiate transactions, and we need a commercial lawyer who thrives in that kind of environment. We're looking for someone who loves a challenge, brings creative energy to problem-solving, and knows how to enable fast, impactful results without cutting corners on quality.

As Senior Commercial Counsel, you will be the legal team's primary owner of HighLevel's commercial contract portfolio. You'll independently manage the full lifecycle of a wide range of agreements — from drafting and negotiation through execution — bringing the judgment and business acumen needed to make risk-calibrated decisions without requiring review on every deal. You'll oversee at least one contract manager, with the opportunity to grow that team as the company scales. You'll also manage and optimize HighLevel's Ironclad CLM workflows and serve as a key legal partner to stakeholders across the business, including procurement, finance, cybersecurity, product, and engineering. Occasional support for light M&A-type transactions rounds out the role.

The right candidate is a confident, resourceful attorney who sees every contract as part of a bigger picture — and who gets energized, not overwhelmed, by a high-volume, high-variety workload in a fast-moving company.

 

 

-Independently draft, review, and negotiate a range of commercial agreements, including procurement contracts, integration partner agreements, enterprise customer agreements, influencer/endorsement agreements, SaaS subscriptions, MSAs, SOWs, NDAs, and DPAs

-Make risk-calibrated decisions on commercial terms with minimal escalation, exercising sound judgment on when to accept, push back on, or escalate contractual risk

-Develop and maintain negotiation playbooks with clearly defined fallback positions, risk thresholds, and approved alternative language

-Leverage creative deal structures and negotiation strategies that reflect HighLevel's approach to doing things differently while managing risk appropriately

 

 

-Cybersecurity: Consult closely with the Cybersecurity team on vendor security assessments and HighLevel's ability to agree to customers' cybersecurity commitments in commercial agreements

-Privacy: Work comfortably with privacy-related contract provisions (DPAs, data processing terms, cross-border transfer mechanisms), partnering with HighLevel's Privacy Counsel on complex or novel privacy issues

-Finance: Partner with Finance to ensure HighLevel is achieving optimal pricing structures and that commercial terms — including payment, liability, and economic provisions — are favorable to the business

-IP: Bring sufficient intellectual property expertise to identify and minimize IP risks in commercial agreements, including licensing, ownership, and indemnification provisions

-All Business Teams: Translate contractual obligations and risk into plain, non-legalese guidance for fast-moving teams across the organization — whether product, engineering, marketing, sales, or operations. Coach business partners on their commitments under relevant agreements in a way that drives clarity and informed decision-making without creating friction or slowing momentum.

 

 

-Supervise and mentor at least one contract manager, providing clear guidance on drafting standards, negotiation boundaries, and escalation triggers, with the opportunity to grow the team as HighLevel scales

-Conduct quality reviews of contract manager output and implement feedback loops that drive continuous improvement

-Serve as the escalation point for contracts that require legal judgment beyond the scope of the contract management team

 

 

-Act as a trusted legal advisor to senior business leaders, translating complex contract terms and legal risk into clear, actionable business guidance

-Partner effectively with procurement and other non-legal teams to facilitate deal velocity without sacrificing quality

-Build credibility and trust across the organization so that business teams view legal as an accelerant, not a bottleneck

 

 

-Own the legal strategy behind HighLevel's Ironclad CLM workflows — including operationalizing template content, playbook positions, and risk-based approval logic — and partner with Legal Operations to translate that strategy into optimized system configuration and workflows

-Identify and eliminate bottlenecks in commercial contracting processes to reduce cycle times

-Build scalable self-service tools and intake processes that enable business teams to move routine transactions forward efficiently

 

 

-Maintain and continuously improve contract templates, clause libraries, and playbooks

-Create and maintain a knowledge repository of commercial legal precedents, approved positions, and lessons learned

-Develop training materials and resources for the contract management team and business stakeholders

 

 

-Stay current on developments in commercial contracting law, legal technology, and legal industry trends that may impact HighLevel's playbooks, risk positions, or deal strategies

-Proactively recommend updates to templates, fallback positions, and risk tolerance based on evolving legal and regulatory landscapes

 

 

-Provide commercial legal support for light M&A-type transactions, including due diligence review of target company contracts, transition services agreements, and related commercial documentation

-Support deal execution on strategic investments, partnerships, or similar transactions as needed

 

-J.D. from an accredited law school and active membership in good standing with at least one U.S. state bar

-8+ years of commercial transactions experience, with a strong preference for candidates who have spent meaningful time in-house at a technology or SaaS company

-Demonstrated ability to independently draft and negotiate complex commercial agreements with minimal oversight

-Proven track record of advising senior business leaders and non-legal stakeholders on contractual risk in a way that drives decisions forward

-Experience creating negotiation playbooks, clause libraries, and other scalable legal tools

-Experience working with procurement teams and non-lawyer business partners across functions, including finance, cybersecurity, and product/engineering

-Familiarity with contract lifecycle management platforms (Ironclad experience a plus), or a willingness to roll up your sleeves and become an Ironclad expert

-Working knowledge of intellectual property, data privacy, and cybersecurity concepts as they arise in commercial agreements

-Outstanding organizational skills with meticulous attention to detail and ability to manage a high-volume workload by prioritizing based on business impact

-Excellent written and verbal communication skills, with the ability to tailor your message for audiences ranging from engineers to executives

-Experience working on diverse, cross-functional legal teams

 

-Experience in the SaaS, marketing technology, or digital marketing industry

-Experience supporting M&A or other strategic transactions from a commercial contracts perspective

-Experience scaling contract operations in a high-growth environment

-Comfort working with globally distributed teams across time zones

-Experience managing or mentoring contract management professionals or legal support staff

 

-Creative problem-solver. HighLevel does things differently, and so should you. You find inventive ways to structure deals, manage risk, and get to "yes" — even when the path isn't obvious.

-Business-first mindset. You understand that your job is to help the business move. You frame risk in terms of business impact and offer solutions, not just issues.

-Positive energy. You bring a constructive, can-do attitude to every interaction. People enjoy working with you and come back because you make their experience better.

-Big-picture thinker. You see how individual contracts fit into HighLevel's broader commercial strategy and can spot patterns, risks, and opportunities across the portfolio.

-Fluent across functions. You're as comfortable whiteboarding with engineers as you are presenting risk analysis to the C-suite. You adapt your language and approach to your audience without diluting the substance.

-Comfortable with ambiguity. You don't need a perfect playbook to get started. You exercise judgment, make defensible calls, and know when to flag something up.

-Continuously learning. You keep a pulse on where the legal industry is heading and bring those insights back to the team to sharpen HighLevel's approach.

 

-Accelerated contract turnaround times with consistent execution against defined SLAs

-High-quality, business-aligned contract output from the contract management team, measured by reduced escalations and rework

-Optimized and well-adopted Ironclad workflows across the organization

-Positive feedback from cross-functional stakeholders reflecting confidence in the legal team's responsiveness, judgment, and partnership

 

This role offers significant growth potential for a commercial attorney who thrives at the intersection of legal strategy, operational execution, and creative business partnership — especially one who's energized by the chance to build something at a company that doesn't follow the standard playbook.

The salary range for this position is $176000 - $246000 annually.

 

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.