Sr. Business Process Optimization Program Manager

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Adobe’s Business Process Optimization (BPO) team is seeking a skilled and collaborative Program Manager to strengthen how we govern, manage, and deliver work across the organization.

This role blends governance and program/project management responsibilities. You’ll help build and manage BPO’s governance frameworks—defining how initiatives are prioritized, approved, and tracked—while also driving projects and programs that improve efficiency, automation, and execution across CAO functions.

Your work ensures our processes, data, and technology stay aligned with business, security, and compliance standards. You’ll collaborate daily with business and technical partners, including the BPO Development and DevOps teams, to design scalable, well-controlled solutions that keep delivery fast, consistent, and audit-ready.

The ideal candidate is detail-oriented, curious, and execution-focused. You thrive on collaboration, bring structure to complexity, and can translate ideas into clear, actionable programs that deliver meaningful results across a global organization.

• Build and maintain effective governance frameworks for how BPO and CAO initiatives are prioritized and delivered.
• Lead process improvement and transformation programs across CAO teams like Pricing & Revenue Operations, Tax, Treasury, Payroll, Deal Desk, and Global Accounting & Reporting.
• Partner with RaaS and control teams to ensure audit readiness, security, and compliance.
• Define governance for code, automations, and systems, working with DevOps to set standards and track accountability.
• Turn strategy into action—set clear milestones, owners, and outcomes.
• Redesign workflows and automate where possible to boost efficiency and scalability.
• Review and improve governance controls to reduce risk and sharpen delivery.
• Provide data-driven program updates and reporting to senior leadership, highlighting progress, risks, and decisions.
• Coach peers and influence the adoption of governance and project management guidelines, ensuring consistent, transparent, and accountable execution.

• Bachelor’s degree or equivalent experience in consulting, project management, program management, governance, change management, process optimization, or relevant industry exposure (5+ years)
• Hands-on experience building governance or control frameworks that stick.
• Proven experience overseeing teams in both business and technology domains on challenging projects.
• Solid grasp of risk, compliance, and audit fundamentals.
• Comfortable partnering with DevOps or engineering on system governance and automation.
• Proficient in Workfront, Power BI, Excel, and ERP or workflow tools.
• Excellent communicator who can cut through noise and drive action.
• Organized, resourceful, and adaptable in an ever-changing environment.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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