Sr. Business Analyst

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

The Senior Business Analyst is responsible for leading complex analytical initiatives that drive operational performance, strategic decision-making, and continuous improvement across the organization. This role serves as a trusted advisor to business and operational leaders by providing advanced analytics, actionable recommendations, and strategic insights that support organizational goals.

As an individual contributor, the Senior Business Analyst provides senior-level expertise, mentorship, and guidance to analysts while leading complex projects and enterprise initiatives. This role requires strong business acumen, advanced analytical capabilities, and the ability to influence decisions across functional areas by translating complex data into meaningful business strategies and measurable outcomes.

Responsibilities

• Lead the analysis of complex operational challenges, business opportunities, and enterprise-level initiatives to identify trends, risks, opportunities, and improvement opportunities.

• Conduct advanced data analysis, root cause analysis, forecasting, and scenario modeling to develop strategic recommendations that improve operational performance, customer experience, and financial outcomes.

• Partner with senior leaders and cross-functional stakeholders to evaluate business strategies, measure organizational effectiveness, and support data-driven decision-making.

• Design, develop, and govern executive-level dashboards, scorecards, KPI frameworks, and reporting solutions that provide visibility into operational, financial, and workforce performance.

• Lead the development, enhancement, and adoption of business intelligence solutions that improve reporting efficiency, automation, and analytical capabilities.

• Utilize advanced SQL analysis and data validation techniques to evaluate complex datasets across multiple systems and ensure accuracy, consistency, and integrity of reporting.

• Partner with technical teams to improve data models, reporting structures, data governance practices, and enterprise data quality standards.

• Establish and maintain documentation standards, business definitions, reporting methodologies, and analytical best practices to promote consistency and scalability.

• Analyze workforce productivity, labor effectiveness, utilization, and operational efficiency metrics to identify opportunities for cost reduction, process improvement, and resource optimization.

• Develop performance measurement frameworks and provide strategic recommendations that improve operational effectiveness while maintaining quality and service standards.

• Serve as a primary analytical partner to senior leaders by presenting insights, trends, risks, and recommendations through executive-level reporting and data storytelling.

• Translate complex analytical findings into clear business insights, strategic priorities, and actionable recommendations for stakeholders at all levels.

• Provide mentorship, guidance, and subject matter expertise to Business Analysts by supporting analytical approaches, reporting methodologies, and professional development.

• Champion a culture of continuous improvement by identifying opportunities to enhance analytical capabilities, reporting processes, and team effectiveness.

• Embody AnewHealth's Core Values in all communications and interactions.

• Perform other duties as assigned.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.  Not all of the duties may be assigned to a position.

Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor's degree in Business Administration, Data Analytics, Information Systems, Finance, Statistics, Computer Science, Operations Management, or a related field required.

• Advanced degree or relevant professional certifications preferred.

• Certifications such as Microsoft Power BI Data Analyst, Tableau Desktop Specialist, Certified Business Analysis Professional (CBAP), Lean Six Sigma, or similar preferred.

Experience

• Required: Five (5) to seven (7) years of experience in business analysis, business intelligence, operational analytics, data analytics, or a related analytical discipline.

• Required: Demonstrated experience leading complex analytical initiatives and delivering data-driven recommendations to senior stakeholders.

• Required: Advanced experience developing dashboards, reporting frameworks, and data visualization solutions using business intelligence tools.

• Required: Advanced proficiency writing SQL queries and analyzing complex datasets across multiple systems.

• Preferred: Experience supporting healthcare, pharmacy, logistics, or other operations-focused organizations.

• Preferred: Experience establishing data governance practices, reporting standards, and analytical frameworks.

• Preferred: Experience mentoring analysts or serving as a subject matter expert within an analytics function.

• Preferred: Experience with enterprise data platforms, reporting tools, and systems such as Workday, SQL Server, Snowflake, or similar technologies.

Skills & Abilities

• Advanced analytical and critical thinking skills with the ability to solve complex business problems and influence outcomes.

• Strong business acumen with the ability to understand organizational priorities and translate data into strategic recommendations.

• Advanced proficiency in SQL, data analysis, reporting automation, and business intelligence tools.

• Expertise developing executive-level dashboards, KPIs, scorecards, and performance measurement frameworks.

• Ability to interpret complex data, identify trends, and communicate insights through effective storytelling.

• Strong executive presentation and communication skills with the ability to influence stakeholders at all levels.

• Demonstrated ability to lead complex projects and manage multiple priorities in a fast-paced environment.

• Strong collaboration and relationship-building skills across business, operational, and technical teams.

• Ability to mentor, coach, and provide guidance to less experienced analysts.

• Strong attention to detail with a commitment to data accuracy, governance, and continuous improvement.

Physical/Mental Demands

• Communicate by way of the telephone, web (video conference) and email with clients;

• Occasionally exerts up to 20 pounds of force to lift, carry, push, pull or move objects

• Visual acuity to perform activities such as identifying, inputting and analyzing data on a computer terminal and/or in hard copy

Work Environment

• This job is fully remote

• No substantial exposure to adverse environmental conditions is expected.

• Moderate pressure to meet scheduled appointments and deadlines

Schedule: This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

This is a remote position.

AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.

AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.