Sr. Account Manager

GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

About the Role:

The Sr. Account Manager owns and grows a portfolio of regional and mid-sized retail pharmacy partnerships, driving profitable claims growth and market share expansion. This role is responsible for developing account strategies, deepening executive relationships, and leading cross-functional initiatives that deliver measurable business impact.

Key Responsibilities:

• Own and deepen relationships with regional and mid-sized retail pharmacy partners, including building trust with senior stakeholders and influencing decision-making

• Drive account performance by proactively analyzing KPIs, identifying growth levers, and leading execution of partnership strategies to increase profitability and market share

• Lead cross-functional collaboration with pricing, network operations, contracting, and marketing to design and deliver high-impact partner initiatives

• Conduct and lead strategic business reviews, translating data into clear narratives, actionable recommendations, and aligned growth plans

• Own renewal cycles and contract negotiations, identifying opportunities to expand scope, improve economics, and strengthen long-term partnerships

• Proactively identify and lead expansion opportunities across assigned accounts, including new program adoption or geographic growth

• Synthesize client feedback and market insights to influence internal strategy, product roadmap, and process improvements

• Mentor junior team members and contribute to team best practices, playbooks, and scaling efforts

Scope & Impact: 

• Owns a portfolio of higher-value and/or more complex accounts with significant revenue impact

• Operates with a high degree of autonomy, setting account strategy and influencing cross-functional priorities

• Drives meaningful revenue growth, profitability improvements, and market share gains across accounts

• Acts as a strategic partner to clients and an internal thought partner to leadership

• Contributes to team development through mentorship and process improvement

Skills & Qualifications:

• 8+ years of relevant experience with a bachelor’s degree, or 6+ years of relevant experience with a master’s degree

• Demonstrated success managing and growing complex accounts, preferably in healthcare, pharmacy, PBM, or marketplace environments

• Ability to develop and execute data-driven account strategies that drive revenue and profitability

• Strong ability to interpret performance data, identify trends, and translate insights into actionable recommendations

• Experience working with KPIs such as claims volume, margin, and market share

• Proven ability to build relationships with senior stakeholders and influence decision-making

• Strong executive presence with experience leading business reviews and presenting to client leadership

• Experience working closely with pricing, operations, contracting, and marketing teams to deliver client outcomes

• Ability to navigate and influence cross-functional priorities in a matrixed organization

• Experience supporting or leading contract renewals and negotiations with a focus on value creation and long-term partnerships

Why You’ll Love Working Here:

• Mission-driven work with real-world impact—making healthcare affordable for millions.

• A fast-paced, collaborative culture with top-tier talent across tech and healthcare.

• Autonomy to lead, build, and grow major business lines with meaningful support.

• Competitive compensation, benefits, and long-term equity upside.

At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.

San Francisco and Seattle Offices:

New York Office:

Santa Monica Office:

Other Office Locations:

GoodRx also offers additional compensation programs such as annual cash bonuses or commission, and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!

We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!

GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at [email protected].

We prioritize candidate safety. Please be aware that all official communication will only be sent from @goodrx.com or [email protected] addresses.

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a tele-health marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.