Sponsorships Hospitality Coordinator

Requisition Number: 2342230
This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.
We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.
Primary Responsibilities:

• Hospitality & Ticket Asset Management:
  • Maintain centralized inventory of sports, entertainment, and event tickets, suites, and hospitality packages across the enterprise at a national and local level.
  • Partner with Events and Growth Operations teams to create an accurate calendar of events.
  • Execute ticket fulfillment via Concierge Live or similar system - including event setup, guest requests, approvals, transfers, and communications.
    Ensure all ticket allocations include business purpose, guest name, and compliance details prior to release.
  • Collaborate with internal teams (Sales, Marketing, Events, etc.) to align ticket usage with strategic priorities.
  • Reconcile post-event ticket usage and maintain accurate reporting for Finance, Legal, and Compliance.
• Guest Experience Support:
  • Coordinate guest communications and logistics (invitations, confirmations, parking, credentials, hospitality access).
  • Support on-site execution for key sponsorship activations and client engagements.
  • Partner with brand, event, and venue teams to ensure seamless guest experiences.
  • Monitor [email protected] inbox and coordinate responses with respective sponsorship team lead.
• System Administration & Reporting:
  • Serve as primary administrator for Concierge Live or equivalent system.
  • Maintain database accuracy, manage user access, and assist with dashboard reporting.
  • Generate reports summarizing utilization rates, guest demographics, and budget spend.
  • Identify and implement workflow improvements using technology.
  • Manage ticket transfers and troubleshooting.
  • Monitor [email protected] inbox and coordinate responses with respective sponsorship team lead.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• High School Diploma/GED
• Must be 18 years of age OR older
• Must have a valid drivers license with proof of insurance
• 2+ years of experience in sports sponsorships or corporate hospitality
• Organizational skills and attention to detail; ability to manage multiple events simultaneously.
• Communication and interpersonal skills; comfortable interfacing with executives and clients.
• Proficiency in Microsoft Excel, PowerPoint, and basic data reporting.
• Experience with ticket/hospitality management systems (e.g., Concierge Live, TicketManager, Archtics, Ticketmaster, SeatGeek, etc.).
• Ability to work weekends and travel up to 10%
• Provide a portfolio of experience that includes:
  • Examples of experience with multiple projects / deliverables managed concurrently and how they prioritized their time
  • Examples of when they took initiative to create a better process or solution for an organizational challenge
• Flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

• Familiarity with corporate entertainment compliance or governance frameworks.
• Prior experience supporting sponsorship or hospitality programs for a Fortune 500 company or global brand.
• Willingness to work nights/weekends as required by event schedule.
• Organizational skills and attention to detail
• Ability to influence and collaborate across teams
• Comfortable navigating ambiguity and shifting priorities
• Proactive, resourceful, and solution-oriented mindset
• Detail-driven & Process-minded: Ensures accuracy and accountability in asset tracking.
• Service-oriented: Passionate about delivering first-class guest experiences.
• Agile & Collaborative: Thrives in fast-paced, cross-functional environments.
• Analytical: Uses data to assess utilization, ROI, and process improvements.

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.