Specialist Senior, Cash Operations

We are recruiting for a motivated Specialist Senior, Cash Operations to join our team!

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Department

Cash Operations

Job Summary
Under minimal supervision, performs various clerical/book keeping activities to support Cash Operations, General Accounting, Grants, Patient Accounts and various non patient departments. Assists management in leading the day to day and month-end functions of The Denver Health Cash Operations Department. Identifies, researches and resolves complex problems without escalation to management. Responsible for performing a variety of functions involving the receipt, recording, reconciliation and disbursement of sums of money under established guidelines. Provides coverage for other clerical support positions within the Cash Operations department. Promotes positive customer relation interactions with patients, visitors, and other Denver Health employees.
Essential Functions:

• Under Minimal supervision assists management in coordinating the cash handling operations of Denver Health, to include Cash, Checks, Credit Cards and Wire transfers. (10%)
• Provides support and critical decision making in the absence of Cash Operations Supervisor. (10%)
• Collaborates with management and other departments to enable successful implementation of new workflows including new product launches and upgrades. (5%)
• Actively identifies problems and opportunities for process improvement. (5%)
• Assists in the development of training schedule and materials for new hire and ongoing trainings. (5%)
• Manages the Daily Bank Download and Wire Transfer Process including adjustments for accurate cash application within multiple departments in Denver Health. (5%)
• Responsible for management including work distribution of Cash Operations Departmental E-mail box. (5%)
• Responsible for performing a variety of functions involving the receipt, recording, balancing and disbursement of sums of money under established guidelines. (5%)
• Verifies recorded cash receipts and posts received amounts to Billing Status report. Assists in reconciling from Activity module in Lawson to the General Ledger in Lawson. Interacts collaboratively with Sr. Grant Accountants to ensure payments are uploaded and posted correctly in Lawson. (5%)
• Prepares and completes non-patient journal entries in Lawson for General Accounting Department. (5%)
• Manages and reconciles newly implemented workflow throughout Denver Health Clinics regarding offsite daily deposit and change orders between UMB Bank and each individual offsite clinic. (5%)
• Verifies daily cash reports for accuracy, making adjustments to the reports as needed to be communicated with General Accounting department. (5%)
• Reconciles Online Credit card payments obtained via various merchant service vendors for multiple lines of business throughout Denver Health. Assists in processing and reconciliation of daily deposits to ensure all funds and deposits are appropriately accounted for and secured. (5%)
• Responsible for reconciling Denver Health’s daily deposits and Epic Cash Drawer transactions to the bank Statement. (5%)
• Responsible for ensuring supplies are ordered for Cash Operations Department including all applicable banking supplies for new cash handling sites. (5%)
• Monitor and reconciles day to day vault activity for multiple Cash Operation vaults within the Cash Operations department to include proper documentation of the inventory, overages/shortages and obtaining management signature for true differences. (5%)
• Provides change orders for internal on site clinics and external customers. (5%)
• Places external change orders with the Bank and maintains detailed accurate records. (5%)
• Performs cashier functions including collecting cash, credit card, check payments and balancing the cash drawer/register. (0%)
• Replenish coin hoppers for Denver Health parking kiosks as well as dispenses Tokens and Stickers to internal Denver Health Customers. (0%)
• Manages detailed records of unclaimed property including the annual submission of property and unclaimed funds to the State of Colorado Unclaimed Property division. (0%)
• Manage the Lockbox workflow including the daily deposit preparation and Mail Distribution. (0%)
• Manages bus ticket disbursement process. Distributes Bus Tickets throughout Denver Health. Prepares and reconciles the report at Month-end to be forwarded to General Accounting. (0%)
• Responsible for multiple Month-end Reconciliation reports to assist in the General Accounting Month-end Close Process. (0%)
• Provides coverage for other financial support positions within the department. (0%)

Education:

• High School Diploma or GED Required

Work Experience:

• 1-3 years Three years finance, accounting, or cash management experience Required

Licenses:

Knowledge, Skills and Abilities:

• Skilled in analytical thinking, problem solving and process improvement.
• Ability to simultaneously coordinate and manage several functions and projects in various stages of completion.
• Knowledge of PC applications, and the ability to learn and implement new completer applications.
• Ability to work in teams to get projects done and work with those at all levels of the organization in a professional manner.
• Ability to handle cash and other forms of payment, post and reconcile those payment while maintaining organized detailed records.
• Ability to perform general clerical functions.
• High customer service skills with the ability to effectively interact with people on the phone, in person and through clear and concise e-mail communication
• Intermediate Microsoft Excel Capability.
• Proficient in Microsoft Office Suite.
• Working knowledge of Epic preferred.
• Ability to operate a 10 key calculator with high accuracy

Shift

Days (United States of America)

Work Type

Regular

Salary

$23.15 - $31.32 / hr

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program 

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.
As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion

Applicants will be considered until the position is filled.