Southeast Territory Sales Manager | Wholesale

LOCATION: Southeast Region - Must Live within the SE territory

States of Coverage: FL, GA, AL, MS, TN, SC, NC, VA, WV

Territory Sales Manager, Wholesale, establishes distribution and develops sales of Made In products within an assigned geographic territory using fact-based, strategic selling skills. This position identifies, calls on and manages specialty independent cookware and grilling retailers to expand distribution and increase sales. This role identifies sales opportunities in all trade classes and executes quality sales calls to increase product visibility, availability, and consumer take-away at retail within assigned territory. This is an outside sales position which requires daily travel to customer locations. Between 25 - 50% overnight travel will be required for this role - depending on territory. 

This position reports to the Associate Director of Wholesale, and the schedule is 40 hours per week in the field with extended hours as needed. 

As Territory Sales Manager you will impact our company and customers by selling, building, and maintaining retailer relationships. Areas of responsibility are:

Sales and Business Development:

• Call on existing independent retailers (with designated coverage frequency) and add net new retail partners to grow product distribution footprint within respective territory.
• Develop and implement sales strategies to achieve sales targets within the assigned territory.
•  Identify and pursue new business opportunities to expand the customer base.
• Conduct market research to understand customer needs and identify potential sales opportunities.

Customer Relationship Management:

• Build and maintain strong relationships with existing and potential wholesale customers.
• Provide exceptional customer service and support to ensure customer satisfaction and loyalty.
• Address customer inquiries, concerns, and feedback in a timely and professional manner.

Territory Management:

• Plan and organize a daily work schedule to visit existing and potential customers.
• Monitor and report on market trends, competitor activities, and customer preferences.
• Maintain accurate records of sales activities, customer interactions, and territory performance.
• Improve company product positioning through display placements, improved shelf position and promotional offerings, as available. 

Collaboration and Communication:

• Communicate effectively with internal and external stakeholders to facilitate smooth operations and customer satisfaction.
• Participate in sales meetings, training sessions, and industry events as required.

Reporting and Analysis:

• Prepare and submit regular sales reports, forecasts, and territory analyses to the Vice President of Sales.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Enter all call activities into the Salesforce reporting system.

Customer Training:

• Conduct product training and support in-store product demonstration events, some occurring on weekends. 

Minimum Qualifications:

• 3-5 years outside selling experience at retail and wholesale.
• Must have, and maintain, a valid driver's license and clean driving record.
• Excellent interpersonal skills and strong problem-solving skills.
• Excellent fact-based, strategic selling skills and ability to forge business partnerships to help close a sale.
• Demonstrated proficiency with Google Workspace and MS Office (Word, Excel, PowerPoint) with the ability to learn new systems quickly.
• Ability to work independently including to plan and prioritize route coverage to achieve  sales goals.
• Excellent verbal and written communication; solid presentation skills (presentations to small groups are required)
• Ability to use and communicate basic business math and interpret internal/external industry data and reports.

Preferred Qualification:

• Consumer packaged goods sales experience.

Benefits We Offer:

• Competitive salary, stock options, 401k, healthcare benefits (including fertility and family-building care, mental health therapy, telemedicine virtual health access along with HSA and FSA plans) and free and discounted cookware
• A people-centric workplace with flexible time off

Made In is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Made In makes hiring decisions based solely on qualifications, merit, and business needs at the time.