The Solutions Specialist provides technical sales support for workspace solutions, engages customers, and collaborates with sales teams to drive growth.
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Job summary
* The Workspace Solutions Specialist acts as the technical point of contact for workspace solutions and aligns closely with sales teams to support solution growth objectives. This individual brings advanced technical expertise and builds strategic relationships across sales and technical teams.
* What you will do
* Maintains advanced knowledge of workspace solutions to discover, qualify, recommend and compare products and services.
* Explains features, benefits, and technical specifications of primary, secondary, emerging, complementary and advanced workspace solutions.
* Maintains knowledge of adjacent technologies including cellular routers, cellular boosting, Device as a Service, device activation, client virtualization and related disciplines.
* Explains, at a conceptual level, how workspace technologies are installed and implemented.
* Engages with customers to define business needs, discuss solutions and identify additional opportunities beyond the original scope.
* Explores extended opportunities through hosted, managed and cloud services agreements.
* Participates in CDW customer events delivering business-focused workspace presentations via web-based platforms.
* Contributes to the sales team's knowledge base and shares information with Specialists and Account Managers.
* Provides Account Managers with best practices and guidance for identifying and communicating solutions and services.
* Collaborates regularly with ITS coworkers to align on go-to-market strategy.
* Attends required partner and specialist trainings along with self-learning through online courses and labs.
* Maintains strategic relationships with CDW's workspace partners.
* Attains role-level certifications within primary and adjacent disciplines.
* Determine whether to route an opportunity or work it when received via Salesforce case.
* Handle prioritization of multiple areas of responsibility as well as different Salesforce case opportunities based on scale and scope.
* What we expect of you
* Bachelor's Degree.
* 3 years of technical solution sales or hands-on experience with several of the partners listed.
* Able to explain complex technical subjects clearly to non-technical individuals.
* Demonstrated success engaging with and supporting sales teams.
* Strong oral and written communication skills.
* Ability to execute against goals and performance metrics.
* Adaptable to changing business needs, practice priorities and team coverage models.
* Able to communicate effectively and constructively with management, peers and coworkers.
* Strong problem-solving skills and able to think creatively to generate proactive ideas that support sales growth.
* Motivated, self-starting, and able to work independently.
* Strong passion for learning and teaching others.
* Proven success and experience selling workspace solutions and services, is a plus
* Experience in Salesforce, is a plus
* Technical Accreditations and/or Certifications with several of the following: Apple, Citrix, Cisco, Ericsson/Cradlepoint, Google, Jamf, Meta, Microsoft, Ninjaone, Omnissa, Tanium, VMware, Zebra, is a plus
* Pay range: $52,000 - $95,300 depending on experience and skill set
* Benefits overview: https://cdw.benefit-info.com/
* Salary ranges may be subject to geographic differentials; annual bonus target of 25% subject to terms and conditions of plan
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Job summary
* The Workspace Solutions Specialist acts as the technical point of contact for workspace solutions and aligns closely with sales teams to support solution growth objectives. This individual brings advanced technical expertise and builds strategic relationships across sales and technical teams.
* What you will do
* Maintains advanced knowledge of workspace solutions to discover, qualify, recommend and compare products and services.
* Explains features, benefits, and technical specifications of primary, secondary, emerging, complementary and advanced workspace solutions.
* Maintains knowledge of adjacent technologies including cellular routers, cellular boosting, Device as a Service, device activation, client virtualization and related disciplines.
* Explains, at a conceptual level, how workspace technologies are installed and implemented.
* Engages with customers to define business needs, discuss solutions and identify additional opportunities beyond the original scope.
* Explores extended opportunities through hosted, managed and cloud services agreements.
* Participates in CDW customer events delivering business-focused workspace presentations via web-based platforms.
* Contributes to the sales team's knowledge base and shares information with Specialists and Account Managers.
* Provides Account Managers with best practices and guidance for identifying and communicating solutions and services.
* Collaborates regularly with ITS coworkers to align on go-to-market strategy.
* Attends required partner and specialist trainings along with self-learning through online courses and labs.
* Maintains strategic relationships with CDW's workspace partners.
* Attains role-level certifications within primary and adjacent disciplines.
* Determine whether to route an opportunity or work it when received via Salesforce case.
* Handle prioritization of multiple areas of responsibility as well as different Salesforce case opportunities based on scale and scope.
* What we expect of you
* Bachelor's Degree.
* 3 years of technical solution sales or hands-on experience with several of the partners listed.
* Able to explain complex technical subjects clearly to non-technical individuals.
* Demonstrated success engaging with and supporting sales teams.
* Strong oral and written communication skills.
* Ability to execute against goals and performance metrics.
* Adaptable to changing business needs, practice priorities and team coverage models.
* Able to communicate effectively and constructively with management, peers and coworkers.
* Strong problem-solving skills and able to think creatively to generate proactive ideas that support sales growth.
* Motivated, self-starting, and able to work independently.
* Strong passion for learning and teaching others.
* Proven success and experience selling workspace solutions and services, is a plus
* Experience in Salesforce, is a plus
* Technical Accreditations and/or Certifications with several of the following: Apple, Citrix, Cisco, Ericsson/Cradlepoint, Google, Jamf, Meta, Microsoft, Ninjaone, Omnissa, Tanium, VMware, Zebra, is a plus
* Pay range: $52,000 - $95,300 depending on experience and skill set
* Benefits overview: https://cdw.benefit-info.com/
* Salary ranges may be subject to geographic differentials; annual bonus target of 25% subject to terms and conditions of plan
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).
Top Skills
Apple
Cisco
Citrix
Ericsson/Cradlepoint
Google
JAMF
Meta
Microsoft
Ninjaone
Omnissa
Salesforce
Tanium
VMware
Zebra
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