Solutions Engineer

Hi, I'm Martha Garces, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. 

We are looking for a Solutions Engineer who will:

• Report to the director of Solution Engineering to use industry, technology and business knowledge to lead conversations with our clients designed to identify challenges and use the full portfolio of CSG solutions, products, services, and partners to provide relevant solutions to solve those challenges

• Work with our product and sales teams to interpret customer requirements and deliver solutions with the end-goal of sales in mind.

• Research the industry on an on-going basis to understand what changes may be on the horizon that will impact current and future sales.

• Provide feedback to groups across the organization, including R&D, for process or product improvements as required.

• Develop product demonstrations and sales presentations that explain key technical aspects of solutions that will benefit customers and prospects

• Provide clear and accurate technical responses for RFPs, RFIs, and RFQs.

• Collaborate with the Sales team to manage the RFx delivery and follow-up process.

Is this opportunity right for you? We are looking for candidates who have:

• A bachelor’s degree in related field, or equivalent experience

• 3+ years' experience in a client facing consultant or professional services role and is willing to travel possibly 50% of the time.

• Successful experience working with sales, product, and engineering staff to deliver high-quality presentations and demonstrations to clients.

• Strong written communication skills as well as experience in delivering presentations to an audience.

• Experience working in a similar capacity as a vendor supplying software as a service or an internet services company.

• Solid knowledge with Microsoft technologies, SaaS based delivery models, public cloud infrastructures, HTML, JavaScript, and creative design.

• Proficient knowledge working in the following applications: Microsoft Office, JIRA, Confluence, Photoshop, and Integrated Development Environments (ex. WebStorm).

• Ability to read, write, speak and understand the English language in a business environment

• Knowledge and/or willingness to interact with AI tools in a work setting.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid

• Employee Belonging Groups

• Healthcare: Dental, Medical, and Vision

• Paid Vacation, Volunteer, and Holiday Time Off

• And so much more!

#LI-Remote

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report “Best Companies to Work For” for 2025-2026, a Newsweek “America’s Greatest Workplaces in Tech” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.