Solutions Consultant

At AbsenceSoft, we’re transforming the employee experience. Our secure, intuitive technology helps employers bring humanity, certainty, and efficiency to some of the most complex moments in the workplace. Built by HR professionals for HR professionals, we’re proud of where we’ve been and even more excited about where we’re going.

We’re seeking a consultative and solutions-oriented Solutions Consultant to guide prospective and existing customers through AbsenceSoft’s leave management platform. As a trusted advisor and product expert, you’ll partner with Sales and Customer Success to uncover client needs, design tailored demos, and showcase how our SaaS solution solves complex HR and compliance challenges. This role requires strong communication skills, a deep understanding of leave management workflows, and the ability to translate technical capabilities into business value. You’ll play a key role in delivering a seamless, value-driven experience from discovery through implementation.

What you'll do

• Collaborate with Sales and Customer Success teams to understand client business needs and technical requirements.
• Conduct product demonstrations and workshops tailored to client objectives.
• Design, configure, and recommend solutions that align with AbsenceSoft’s capabilities and best practices.
• Assist in proposal development, solution documentation, and RFP responses.
• Serve as a technical expert during client meetings and presentations.
• Provide feedback to Product and Engineering teams regarding client needs and product enhancements.
• Support onboarding and implementation as needed to ensure a smooth customer experience.
• Maintain knowledge of AbsenceSoft’s platform, features, and industry trends.
• Participate in maintaining company security and compliance within your role.

What you'll bring

• Bachelor’s degree in Business, IT, HR, or related field, or equivalent experience.
• 2–4 years of experience in a pre-sales, solutions consulting, or technical consulting role, preferably in SaaS.
• Strong understanding of HR processes, leave management, or compliance solutions preferred.
• Excellent communication, presentation, and interpersonal skills.
• Ability to translate complex technical concepts into clear, client-friendly language.
• Proficiency with CRM and collaboration tools (e.g., Salesforce, HubSpot, Zoom, Microsoft Office).
• Experience in HR technology or leave management software preferred.
• Knowledge of FMLA, ADA, or state leave laws is a plus.
• Strong problem-solving skills with a client-focused mindset.
• Collaborative, adaptable, and able to thrive in a fast-paced environment.

Why join us

At AbsenceSoft, we LEAD with our values:

Lead with Innovation - We create meaningful change through intelligence, focus and passion.  We embrace curiosity, data, and insight to shape the future of our industry. Always innovating, learning and evolving.

Elevate Every Voice - Every perspective matters. We listen, learn, and build a culture where diversity of thought and experience drives better solutions and smarter decisions. 

Achieve Together - The customer fuels everything we do. We share knowledge, collaborate, celebrate wins, and face challenges as one team because success is always a collective achievement.

Drive Outcome - Every action we take delivers measurable value to our teams, our customers, and the employees they support. Accountability is non-negotiable. We honor our commitments, take responsibility for results, and see every success and setback as a chance to grow stronger.

We offer:

• Impact that matters. You’ll do work that shapes the future of the modern workplace
• Flexibility and trust. We’re remote-first and results driven. You’ll have the freedom and flexibility to do your best work, wherever you do it best.
• Growth and development. We believe the best work happens when people are growing. You’ll have access to learning resources, leadership programs, and real opportunities to take on new challenges and expand your impact.  
• Competitive rewards. We offer comprehensive benefits, a performance-based bonus program, and equity opportunities – because when we grow, you should too.
• Time for life. Recharge and reconnect with flexible time off, paid holidays, and flexible leave programs designed to support every season of life.
• Belonging and balance. We’re building an inclusive culture where every voice is valued, collaboration is celebrated, and success is shared.

We’re committed to building a team as diverse as the customers we serve. If your experience doesn’t align perfectly with every qualification, we still encourage you to apply you might be exactly what we’re looking for. If this sounds like a fit, apply today, we’d love to meet you!